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Mercedes-Benz London

London, ON

4.9
1,058 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,058 reviews

June 27, 2017

Seriously exceptional service ! Tony was extremely professional, knowledgeable and patient. But it didn't take long before I was hooked on the car! My Mercedes Benz 2017 B250 drives More

by Biki64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2017 -

Mercedes-Benz London responded

Thank-You for taking the time to review your 5-star experience with Tony and the rest of the team here at Mercedes-Benz London! We are so delighted to hear that he was professional and patient. Congratulations on your 2017 B250! We look forward to your continued business and can't wait to see you again.

June 27, 2017

Professional, Knowledgeable, Friendly I just took delivery of my GLE 43 AMG and I am thrilled!! Tony Yang made it easy and was there to help out in every aspect. Truly seamless service. More

by bfus
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Mazzella
Aug 10, 2017 -

Mercedes-Benz London responded

Thank you so much for your kind words and for your continued patronage. We are so happy to hear that you've had such great experiences working with Tony in the past and we look forward to working with you long into the future! Happy motoring!

June 26, 2017

A truly positive experience. From the moment I walked into MB London I knew exactly what I wanted and they made it happen. Tony was informative, enthusiastic and professional. Kri More

by J Murray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2017 -

Mercedes-Benz London responded

Thank-You for taking the time to review your 5-star experience with Tony and Kristina here at Mercedes-Benz London! We are so delighted to hear that he made your purchasing process happen exactly the way you wanted. We're not only proud of our sales team but our service and financial team as well. Congratulations on your new CLA45! We look forward to your continued business and can't wait to see you again.

June 26, 2017

EXCELLENT EXPERIENCE A1 SERVICE JACE WAS VERY HELPFUL AND POLITE I FELT VERY COMFORTABLE DEALING WITH HER.I WOULD RECOMMEND MY FRIENDS AND FAMILY TO CONSIDER THIS DEALERSHIP THANK More

by crnobeli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace Cooper
Jun 27, 2017 -

Mercedes-Benz London responded

Thank-You for taking the time to review your experience with Jace here at Mercedes-Benz London! We are so delighted to hear that she made your purchasing process a comfortable one. We look forward to your continued business and can't wait to see you again!

June 23, 2017

My 2nd Benz hi I would like to thanks tony yang for my 2nd car from London Benz the c43. Very happy with the service like alwayes I would recommend everyone to go More

by Wartec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong, Sarah Bury
Jun 27, 2017 -

Mercedes-Benz London responded

Thank-You for taking the time to review your 5-star experience with Tony, Kristina and Katrina here at Mercedes-Benz London. We are delighted to hear that this is your second vehicle from Tony and that you are so happy with your overall process. We look forward to your continued business and can't wait to see you again! Enjoy your C43!

June 15, 2017

comfortable experience I am new to the car service experience and Mike gave a detailed and thorough explanation of service and anticipated cost. Also great transportation pr More

by Pat 345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2017 -

Mercedes-Benz London responded

Thank-You Pat for taking the time to review your experience with Mike at Mercedes-Benz London. We are not only proud of our sales team but our service team as well. We look forward to your continued business and can't wait to see you again!

June 08, 2017

"Personable & professional Team and pleasurable experience" My very positive feedback is founded on the professional, personable and honest interaction with Adam in Sales. I had done my homework and searched fo More

by MBReview
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie
Jun 27, 2017 -

Mercedes-Benz London responded

Thank-You for taking the time to review your experience with Adam, Kristina and the rest of the team at Mercedes-Benz London. We are delighted to hear that he gave you a professional, personal and honest interaction. We look forward to your continued business and can't wait to see you again!

June 07, 2017

Great Experience! We dealt with Mike R. as your Sales Representative and found the experience of selecting a vehicle and working through the leasing process to be excel More

by PeterS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong, Joe Mazzella
Jun 27, 2017 -

Mercedes-Benz London responded

Thank-You Peter for taking the time to review your experience with Mike and the rest of the team at Mercedes-Benz London. We are delighted to hear that he gave you a pressure free and knowledgeable process. We look forward to your continued business and can't wait to see you again!

June 06, 2017

Best car purchasing experience I've had! The Sales Team, Adam and Katrina, were both very professional, personable, accommodating, thorough, open & honest and kept commitments. I was very im More

by 1rstmb!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Also met Joe Mazzella and Joe Huigenbos., Adam Stockie, Katrina Wong
Jun 27, 2017 -

Mercedes-Benz London responded

Thank-You for reviewing your time with us here at Mercedes-Benz London! We're delighted to see that Adam, Katrina and the rest of our team was able to make the purchase of your vehicle a 5-Star experience! We're happy that they were open, honest and kept to their commitments. We look forward to your continued business and can't wait to see you again!

June 03, 2017

Amazing service very glad as a customer. Beautiful service and especially tony the seller went through everything and took his time with me and explained everything t More

by Wartec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Wong, Sarah Bury
Jun 05, 2017 -

Mercedes-Benz London responded

Thank-You for reviewing your time with us here at Mercedes-Benz London! We're delighted to see that Tony and the rest of our team was able to make the purchase of your vehicle a 5-Star experience! We're happy that Tony took his time explaining your vehicle and you left knowing everything you needed to. We look forward to your continued business and can't wait to see you again!

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