Mercedes-Benz London

First experience with Mercedes This was our first experience with Mercedes and we had not heard good things about this location, however our experience could not have been more posi This was our first experience with Mercedes and we had not heard good things about this location, however our experience could not have been more positive. The staff were very friendly and even though we did not buy our Mercedes at this location we were treated as though we had. Would not hesitate to purchase from this location. More

Excellent service - excellent dealership Our experience with Mercedes Benz London was the best experience we have had buying a car! Tony was so knowledgeable about the vehicles and he made t Our experience with Mercedes Benz London was the best experience we have had buying a car! Tony was so knowledgeable about the vehicles and he made the sale process completely easy and stress free. He answered every question we had and gave us a great tutorial on the car when we picked it up. I would highly recommend this dealership and, in particular, Tony Yang, to anyone. Kennedie Vella also made the experience simple and quick and easy to understand More

Surpassed Expectations !!! This was my second lease with the London Mercedes Team. I had switched from a competitor that rhymes with CMW due to the lack of response when contact This was my second lease with the London Mercedes Team. I had switched from a competitor that rhymes with CMW due to the lack of response when contacted. My lease was coming up for renewal and Tony reached out to me and got the ball rolling. I did not have to contact the office and inquire about a second lease. They where on the job and wanted to make sure I was happy and if I wanted to stay with the same model or make a change. Tony was exceptionally helpful and went above the level you come to expect. He worked with me and my "pickiness" to select the exact vehicle build I wanted, ordered it in and had me happily driving away with no anxiety at all. I just want to say thanks to the whole team and especially a shout out to Tony! More

Second Time Around! I’m back for my second Mercedes because the friendly staff are always warm and welcoming every time you walk in to the dealership. Looking forward to I’m back for my second Mercedes because the friendly staff are always warm and welcoming every time you walk in to the dealership. Looking forward to another lease with this dealership. Thank you. More

Absolutely the BEST SERVICE! I was driving down a remote part of highway 402 when the car suddenly went dead. Not knowing what to do, I phoned Mercedes Benz London for assistance. I was driving down a remote part of highway 402 when the car suddenly went dead. Not knowing what to do, I phoned Mercedes Benz London for assistance. Andrew from the service department responded to my plight and immediately dispatched a tow truck to pick up the car. As I pondering how to taxi myself home, another call from Andrew arrived. He was unable to secure a loaner car ( I was not expecting this!) but was able to set me up with with a new 2019 c300 that I could use until my car was repaired. All I had to do was hitch a ride with the tow truck operator and pick it up at the dealership! This sure beats me running around looking for a rental car. Once my car was repaired ( the fan belt blew apart) the good people at Mercedes Benz delivered my car to where I was working, over 100 kilometers away! Talk about being treated like royalty! I have dealt with many different car dealerships over the decades and NEVER had such incredible service like this!Also, during this experience Andrew kept me updated through text messages on what is happening to the car. Highly appreciated.Thank you Mercedes Benz and Andrew for going the extra mile in helping me. After chatting with my co workers about my experience, two of them are considering a Mercedes, one of them is going to the dealership to test drive one and is seriously considering one. More

GLEd purchase I just traded in my wife's ML350 for a newer GLEd and had an outstanding experience in my dealings with Mike Maric and Tony Yang. The new vehicle was I just traded in my wife's ML350 for a newer GLEd and had an outstanding experience in my dealings with Mike Maric and Tony Yang. The new vehicle was spotless at pick-up and we are thoroughly enjoying the new ride. Thank you very much MB London! More

Purchase of Used GLA 250 Excellent experience from start to finish and beyond. Quick response when my request was submitted to purchase a used MBGLA 250. The trade in negot Excellent experience from start to finish and beyond. Quick response when my request was submitted to purchase a used MBGLA 250. The trade in negotiations went smoothly and I was pleased with the price I received for my trade. The day of delivery was a very positive experience. Tony demonstrated the meaning of professionalism. He spent considerable time making sure I understood the many features and options of my GLA 250. Additionally he was very clear on explaining the advantages of MB service. Truly the best car buying experience I have ever experienced. More

Excellent experience on the purchase of my new car Charbel was excellent to deal with and made things happen! Came in for a service visit and left with a new car :) Really enjoying my new GLC 300. Charbel was excellent to deal with and made things happen! Came in for a service visit and left with a new car :) Really enjoying my new GLC 300. More

Great Service from Beginning to End! Mercedes Benz London was great in getting my C300 ready for me. Tony and Kristina were great communicators and helped get me the best deal. Tony also Mercedes Benz London was great in getting my C300 ready for me. Tony and Kristina were great communicators and helped get me the best deal. Tony also helped to teach me all the tricks to using the new technology. Will definitely come back here for all my Mercedes needs! More

Great experience Working with Tony was great! He was upfront, honest, and not pushy at all. Even after the sale of the car, Tony has been very responsive to any questi Working with Tony was great! He was upfront, honest, and not pushy at all. Even after the sale of the car, Tony has been very responsive to any questions about the car, which has been a service we have lacked previously with other dealerships. Katrina and Rob were very friendly and helpful. We are very happy with our car and the service we have received so far. More