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Mercedes-Benz London
London, ON
1,175 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,175 reviews
September 16, 2021
A warming environment, the staff at Mercedes Benz London made the process of purchasing my vehicle very comfortable. They were professional and courteous without being pushy like I have experienced with ot made the process of purchasing my vehicle very comfortable. They were professional and courteous without being pushy like I have experienced with others. I will definitely visit them for my next vehicle purchase More
by Ross
September 16, 2021
Mike was very personable and professional. Not only was he a pleasure to work with but he also went above & beyond to help us make the right decision for our family. he a pleasure to work with but he also went above & beyond to help us make the right decision for our family. More
by Shelly
Employees Worked With
September 16, 2021
We had great experience with Greg!We did purchase few We had great experience with Greg! We did purchase few cars here at Mercedes London Vlorat & Arta VITIJA We had great experience with Greg! We did purchase few cars here at Mercedes London Vlorat & Arta VITIJA More
by vloratvitija
September 16, 2021
I must say that Mercedes-Benz London truly holds to the luxury standards and experience that you expect! From the sales experience of Mike Robinson to the after sale service from both Mike Robinson and Mik luxury standards and experience that you expect! From the sales experience of Mike Robinson to the after sale service from both Mike Robinson and Mike Meric, these guys give you the best service weather you buy an entry level Benz or a Maybach. Highly recommend if you are looking for a new Mercedes-Benz to look no further. My wife and I couldn’t be happier with our new Benz and it’s all thanks to Mercedes-Benz London! More
by Yousef and Karen
August 31, 2021
Charbel was great! He made everything seamless, easy and fun! We’re thrilled with our purchase. I’d recommend working with him, he was knowledgeable, walked us through all of the functions of the car on del fun! We’re thrilled with our purchase. I’d recommend working with him, he was knowledgeable, walked us through all of the functions of the car on delivery day. Great person. More
by Tedabraham18
Employees Worked With
August 31, 2021
We just bought our first MB, we booked an appointment because of the times. Everything went great, we have bought several new cars and I have to say that this experience was the best we have ever had. Ou because of the times. Everything went great, we have bought several new cars and I have to say that this experience was the best we have ever had. Our salesman Warren was very knowledgable and very helpful. More
by pmnc44
Employees Worked With
August 29, 2021
As lifelong Mercedes owner, I got my new car from MB London. The experience was excellent due to the help of Tony Yang and his knowledge, attention to details and willingness to help. Excellent experien London. The experience was excellent due to the help of Tony Yang and his knowledge, attention to details and willingness to help. Excellent experience overall More
by MD Mercedes
Employees Worked With
August 24, 2021
Not sure what MB London is paying Tony but it isn’t enough. I’ve NEVER had a smoother car buying experience and I’m old enough to have dealt with dozens of dealerships. The car (GLA 250) is incredible enough. I’ve NEVER had a smoother car buying experience and I’m old enough to have dealt with dozens of dealerships. The car (GLA 250) is incredible as he said it would be and all my neighbours are jealous. Ha. Call or email Tony Yang and get yourself a Benz. You’ll thank me later. More
by Rob Ross
August 24, 2021
Excellent experience from start to end ! They have a great & knowledgeable team. I had requested my car to be delivered ASAP… believe me, they did it ! Thanks Tony Yang for being instrumental an great & knowledgeable team. I had requested my car to be delivered ASAP… believe me, they did it ! Thanks Tony Yang for being instrumental and going above and beyond … as always . Thanks MB London More
by RO123
Employees Worked With
August 24, 2021
my wife and i experienced truly outstanding service from Tony Yang. from the time we called to book a test drive, signing the sales contract, to the post closing service. he is one of the main reasons we c Tony Yang. from the time we called to book a test drive, signing the sales contract, to the post closing service. he is one of the main reasons we continue to deal with MB. this is our 6th MB we have owned. his after service follow-up is great also, B-day cards & Christmas cards. always there with a smile and kind word More
by johnhouston
