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Mercedes-Benz London
London, ON
1,133 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area.
Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,133 reviews
July 01, 2021
I purchased a vehicle from this dealership, and the service was amazing. Tony was great and really helped me and made sure I was taken care off. Would highly recommend Tony! service was amazing. Tony was great and really helped me and made sure I was taken care off. Would highly recommend Tony! More
by nickbarnes31
June 28, 2021
Awesome service and Charbel listened to what my concerns were and I left knowing that I had trusted the right person ! were and I left knowing that I had trusted the right person ! More
by marthad8
June 24, 2021
If I was to describe my experience with Tony Zang at London Mercedes it was extremely professional and smooth. As I drove off the lot I realized it was beyond excellent. London Mercedes it was extremely professional and smooth. As I drove off the lot I realized it was beyond excellent. More
by l.goossens
Employees Worked With
June 22, 2021
My experience purchasing my new Mercedes Benz was excellent, thanks to Mike Robinson. He was very helpful, friendly and knowledgeable. I am very pleased the way the sell was managed. excellent, thanks to Mike Robinson. He was very helpful, friendly and knowledgeable. I am very pleased the way the sell was managed. More
by s.cruz
June 19, 2021
Excellent experience working with salesman Mike Robinson, knowledgeable, friendly and great follow up.....the only issue was trying to fill a 25 minimum word review 🙂 knowledgeable, friendly and great follow up.....the only issue was trying to fill a 25 minimum word review 🙂 More
by mick
Employees Worked With
June 18, 2021
I would like to thank Tony Yang at Mercedes-Benz London for his great service when I purchased my GLE 450. His amazing personality and exceptional knowledge about the vehicle made it a great experience. I for his great service when I purchased my GLE 450. His amazing personality and exceptional knowledge about the vehicle made it a great experience. I appreciate that Tony insists that I call him anytime with any questions. Overall, a 'no pressure' sale, with great customer service. More
by slg45677
Employees Worked With
June 18, 2021
Tony Yang was always available and helpful with every question I had about my new GLA. His desire to make my purchase go smoothly was much appreciated question I had about my new GLA. His desire to make my purchase go smoothly was much appreciated More
by dj.hollomby
Employees Worked With
June 17, 2021
First time service, last time customer! Vehicle came back worse than it went in! Put a hose clamp on and stopped looking at it! Despicable back worse than it went in! Put a hose clamp on and stopped looking at it! Despicable More
by Dissatisfied
Employees Worked With
June 12, 2021
Tony yang goes above and beyond for all his clients. He is very knowledgeable, service oriented and easy to deal with. Beyond grateful he picked up the phone to answer our questions (at 7am). We plan on b is very knowledgeable, service oriented and easy to deal with. Beyond grateful he picked up the phone to answer our questions (at 7am). We plan on buying all our future vehicles from him. We are thrilled with our GLE450. Thank you Tony! More
by GhadaD
Employees Worked With
June 09, 2021
Amazing dealership. Very fast and friendly. Highly recommend. Specifically Warren for an excellent quality service that brought me from Ottawa. He made it very smooth process recommend. Specifically Warren for an excellent quality service that brought me from Ottawa. He made it very smooth process More
by Moe
