Lexus of London - Service Centre

An excellent maintenance service experience. Shuttle service was convenient for me and driver was friendly. At the dealership, Adam Mann (shop foreman) patiently reviewed my list of needs prior to servi service was convenient for me and driver was friendly. At the dealership, Adam Mann (shop foreman) patiently reviewed my list of needs prior to service and offered sound advice about oil grade (for Florida winter use) and tire pressure for a 350lb payload for 2000km. Additionally he approved a free windshield wiper refill on driver's side since previous cleaning didn't solve streaking issue. Until I drive the vehicle for some significant kilometers, I cannot rate the "Quality of Work" requested in the "Could You Say a Little More" checklist below. More

They're very professional and get the job done no matter what. Love the service staff! what. Love the service staff! More

Excellent service did everything I needed in one day. Top notch service and answered all questions notch service and answered all questions More

Love dealing with Lexus of London and their staff. Friendly, courteous and knowledgeable. They make you feel special from selling to servicing it is all top notch. Friendly, courteous and knowledgeable. They make you feel special from selling to servicing it is all top notch. More

I went for a service at Lexus and everyone was very helpful and understanding specially Adam macCallum, definitely the best service helpful and understanding specially Adam macCallum, definitely the best service More

This is the best dealership I have ever dealt with. They are so professional and congenial. I am so happy that I decided to drive from Burlington to London for service! are so professional and congenial. I am so happy that I decided to drive from Burlington to London for service! More

Rick Watson has a wonderful personality, his knowledge and confidence made me feel comfortable in making my decision to purchase from Lexus. 5* and confidence made me feel comfortable in making my decision to purchase from Lexus. 5* More

Absolutely excellent service. Follow up on needed items during service was very much appreciated. Thankyou to Karen 5* during service was very much appreciated. Thankyou to Karen 5* More

Had a wiper motor go on the weekend, called Monday morning and Nicole in service and Andy in parts worked together to find a part that they could get delivered same day and get us an appointment in th morning and Nicole in service and Andy in parts worked together to find a part that they could get delivered same day and get us an appointment in the afternoon. We have bought two vehicles there so far and wouldn't hesitate to buy another for our next and we drive an hour each way for service so we. An continue to use them. They really take care of their customers!!! More

My wife and I have had our vehicles serviced by Lexus of London for 20 years. We have always been treated well by the service staff. The training provided to your staff is top notch and very consistent. We London for 20 years. We have always been treated well by the service staff. The training provided to your staff is top notch and very consistent. We have purchased one vehicle, our first Lexus, but have brought all of our Lexus for service. We are anticipating purchasing a vehicle in the spring of 2022 and have already made contact with Kevin Gittens who will be looking into finding our preferred choices. He, by the way, seemed very pleasant and we look forward to working with him the future. More