Lexus of London | Page 388

Very knowledgeable and courteous Sue spent quite a bit of time with me and l felt no pressure at that visit to purchase a vehicle.She gave me a call a few days later when a used Lexus Sue spent quite a bit of time with me and l felt no pressure at that visit to purchase a vehicle.She gave me a call a few days later when a used Lexus came in that she thought l would like.I purchased that vehicle and enjoy the quality and luxury. More

Purchase Experience I purchased a new Lexus NX300H through Rick Watson earlier this week. I had purchased my prior vehicle (a Lexus RX330) from this same dealer a number I purchased a new Lexus NX300H through Rick Watson earlier this week. I had purchased my prior vehicle (a Lexus RX330) from this same dealer a number of years ago and was very happy with the car's quality and with the high level of service provided by this dealer. We found Rick to be very helpful, professional, patient and well informed, and generally a pleasure to deal with. I would have no difficulty recommending him to anyone looking to purchase a Lexus vehicle. Alec Bildy More

Luxurious, exciting and a great sales experience Buying a car used to be a daunting experience. There was haggling, traveling from dealership to dealership and financing to arrange. At Lexus of Londo Buying a car used to be a daunting experience. There was haggling, traveling from dealership to dealership and financing to arrange. At Lexus of London the process of buying an RX350 was made almost enjoyable thanks to Stephanie Shearsby. We test drove a 2011 and weren't 100% convinced it was the vehicle for us. As we dithered, it was sold to someone else and we figured that was that. A couple of days later Stephanie came to our rescue with a beautiful low-mileage 2012 at a great price. She took the time to familiarize us with the systems and electronics on our SUV and made the whole buying experience smooth and straightforward. More

Great Service I recently purchased a pre-owned Lexus ES350 from Sue Vincent. Sue was very professional and quickly understood my needs. The entire process went very I recently purchased a pre-owned Lexus ES350 from Sue Vincent. Sue was very professional and quickly understood my needs. The entire process went very smoothly and took less than a week. I had taken my previous Lexus to this dealership and always had great service and it was nice to see that this level of service carried over to the sales side as well. I will definitely refer my friends to Sue at this dealership. More

Superb Service from Stephanie I recently purchased a pre-owned Lexus RX350 from Stephanie. She is knowledgeable, professional and thorough. The sale went smoothly from start to I recently purchased a pre-owned Lexus RX350 from Stephanie. She is knowledgeable, professional and thorough. The sale went smoothly from start to finish. She personally checked every detail before I arrived to pick up my vehicle. It was a pleasure dealing with Stephanie and the team at Lexus of London. More

Pre owned long distance purchase I purchased a pre owned vehicle over the phone as I live a few hours away. Everything went smooth with no surprises upon picking up my car. Dealer was I purchased a pre owned vehicle over the phone as I live a few hours away. Everything went smooth with no surprises upon picking up my car. Dealer was honest and helpful. Great experience. More

"I'd buy another car from Sue" Sue was very pleasant to deal with. I appreciated her knowledge, professionalism and courteous approach which made me feel comfortable with my new pur Sue was very pleasant to deal with. I appreciated her knowledge, professionalism and courteous approach which made me feel comfortable with my new purchase. I'm very happy with my new 2012 Lexus ES 350! Other staff with whom I have dealt - from the service manager to the shuttle drivers have all been very personable and helpful. More

Incredible Experience Jack is incredible. He was knowledgeable,professional, and friendly. He is not pushy at all. Jack was excellent, we hope hope that our future dealings Jack is incredible. He was knowledgeable,professional, and friendly. He is not pushy at all. Jack was excellent, we hope hope that our future dealings over the years to come will also be incredible.I think Jack is not only our car sales, but also he will be our friend. More

I'd buy another car from Sue Very friendly, no pressure sales from Sue. Good car and the price was right after some negotiation. I'd definitely go back to Sue and Lexus of Londo Very friendly, no pressure sales from Sue. Good car and the price was right after some negotiation. I'd definitely go back to Sue and Lexus of London when in the market for another car. More

Amazing Dealership with Top Notch Customer Service Love my RX350, and the customer experience at Lexus of London. I bought a used RX350, and was absolutely wow'd when the dealership had the hood paint Love my RX350, and the customer experience at Lexus of London. I bought a used RX350, and was absolutely wow'd when the dealership had the hood painted for me free of charge when they noticed a high number of stone chips upon their final inspection. Sue Vincent was a pleasure to deal with from the moment we met, and I thoroughly enjoyed the orientation on the car, as I learned a lot about the features, and had many laughs along the way. Rhonda and Tracey also went the extra mile to help me out with my licensing transfers that required a couple of visits to the bureau to complete. This kinda customer sevice is hard to replicate...looking forward to a long relationship. More