Lexus of London

Great Experience We recently purchased a new vehicle thru Lexus of London. Rick Watson, Romeo Nissan, and Allan Calvert were very professional and great to deal with. We recently purchased a new vehicle thru Lexus of London. Rick Watson, Romeo Nissan, and Allan Calvert were very professional and great to deal with. More

Great Service Visit Fast, friendly service. Car returned to me washed and well cared for. I really appreciate the loaner car they offer as this make life much easier th Fast, friendly service. Car returned to me washed and well cared for. I really appreciate the loaner car they offer as this make life much easier than a shuttle service More

Excellent Customer Service My husband and I just purchased a Lexus from London of Lexus and the customer service was exceptional they wanted to ensure that were were 100% satisf My husband and I just purchased a Lexus from London of Lexus and the customer service was exceptional they wanted to ensure that were were 100% satisfied before we left with our vehicle. They met and even exceeded our expectations. We highly reccomend visiting the dealership. If not purchasing a vehicle we highly recommend having your vehicle serviced at Lexus of London! The staff are knowledgable, friendly, accomodating, and the very clean!!! More

Excellent service as always!! I'm always greeted by friendly and helpful staff. No work is done without consultation and the work is done very professionally. I always get my car I'm always greeted by friendly and helpful staff. No work is done without consultation and the work is done very professionally. I always get my car back cleaner than what I brought it in as well. I would strongly recommend Lexus of London to anyone (and I do!). More

Welcoming and honest! I was at Lexus London and I met Rick Watson last week, it is because of him and my experience I had with Rick that I will be purchasing my next vehicl I was at Lexus London and I met Rick Watson last week, it is because of him and my experience I had with Rick that I will be purchasing my next vehicle here. After he made me his number one focus, he introduced me to his fellow staff and we began by discussing my current car and lifestyle. Rick listened and remembered almost everything I told him about my needs and wants. Its one thing to be knowledgeable about the product (which he sure was) but its another thing entirely to be knowledgeable about the person and the people behind the product. Cheers Lexus London, I will be in soon More

Fast and Friendly service Romeo Nissan was able to safety my new purchase quickly. All staff members treated me like family. would definitely go back to this dealership in th Romeo Nissan was able to safety my new purchase quickly. All staff members treated me like family. would definitely go back to this dealership in the future! More

Outstanding customer service As per usual. Outstanding customer service and professionalism from Romeo Nissan looking after my car quickly and efficiently today, as well as the re As per usual. Outstanding customer service and professionalism from Romeo Nissan looking after my car quickly and efficiently today, as well as the rest of the team there that have been providing me top notch service for the last 7 years More

An excellent dealership in all departments I was looking for a Lexus CT200h and went on a vehicle hunting marathon, going as far to London, ON dealerships in order to find the perfect match of I was looking for a Lexus CT200h and went on a vehicle hunting marathon, going as far to London, ON dealerships in order to find the perfect match of service, price, and vehicle. Lexus of London had a great 2012 Lexus CT200h in Ultrasonic Mica Blue with only 37,*** km in stock. I inquired about the vehicle and was promptly replied to by Stephanie Shearsby, even though it was a holiday. She gave me all the information I asked for and was extremely accommodating. I traveled from Toronto to London to see the vehicle and it was in mint condition. I had a concern with the hybrid system in the car and asked if somebody could verify that it had no issues. Stephanie test drove it the next day and sent photos confirming it. That's great service. The only reason I didn't purchase from this location was because I found a better suited vehicle. Out of at least 7 dealerships I visited, this one makes you feel most comfortable. Highly recommended dealership and yes, it is worth the drive. More

Outstanding Service I experienced a vibration in steering on my GX right before going on a long road trip for the holidays. Romeo was very thorough in explaining problem I experienced a vibration in steering on my GX right before going on a long road trip for the holidays. Romeo was very thorough in explaining problem and had resolved in a timely manner. The best part was that it was Christmas Eve and I was back on the road. I would not even consider buying or servicing a vehicle anywhere else. JR Happy Owner GX & GS More

Awesome in every department Since buying our first Lexus at Lexus of London we have experienced what it is truly like to become part of the Lexus family. We especially have been Since buying our first Lexus at Lexus of London we have experienced what it is truly like to become part of the Lexus family. We especially have been impressed with the after sales service. Romeo Nissan shows exceptional care. We are made to feel welcome even if our concerns may seem minor to others Romeo shows understanding and takes care of all of our needs. Nothing is too much trouble for him and he goes above and beyond to make us happy. Because of him we would have no hesitation in buying another Lexus and recommending Lexus to friends and family. He is a real asset to the service department. More