Lexus of London

The team at Lexus, specifically Peter Engelmanas, went above and beyond to support and help me with an issue I had with a Lexus purchased from a dealership in North London.. even though it wasn't purchase above and beyond to support and help me with an issue I had with a Lexus purchased from a dealership in North London.. even though it wasn't purchased from them directly, they treated me as if I did and even helped to cover the cost of some parts that should have been out of pocket for me. I will be coming back for service for the remaining life of this vehicle. They are a honest group of people, something hard to find these days... More

I recently visited Lexus of London in search of a new Hybrid SUV to replace my 2018 Acura MDX Hybrid. Shortly after I started browsing the showroom, Jillian offered her assistance and we proceeded to sor Hybrid SUV to replace my 2018 Acura MDX Hybrid. Shortly after I started browsing the showroom, Jillian offered her assistance and we proceeded to sort out what my best option would be. The whole process was handled with warmth and professionalism, on the part of all staff involved. All staff I have encountered on my 4 visits to the dealership have been welcoming and projected, what has to be the dealership's corporate goal, excellent ( & verified) customer satisfaction. Well done all! More

We had amazing experience with Lexus. Jillian was helpful and knowledgeable. Never rush or push us to make a decision . Will recommend her to all my friends Jillian was helpful and knowledgeable. Never rush or push us to make a decision . Will recommend her to all my friends More

I recently entrusted my vehicle to Peter for service, and his professionalism was exemplary. He maintained clear communication throughout the process and exceeded expectations by personally driving and inspe his professionalism was exemplary. He maintained clear communication throughout the process and exceeded expectations by personally driving and inspecting my Lexus IS300 to address two specific noise concerns. I highly recommend Peter as a service advisor. Thank you for the exceptional assistance. More

Great service, thank you so much for your help, I will come back for next come back for next More

Lisa was friendly, fast and easy to work with. No concerns. Pick up could have been better no red Lexus bow, and missing item ordered on pick up day. No concerns. Pick up could have been better no red Lexus bow, and missing item ordered on pick up day. More

Been to a lot of dealerships in London and this one was great enough we didn't even need to go to another one. Lisa took us in and listened to all our needs and made it especially easy even with a 3 year o great enough we didn't even need to go to another one. Lisa took us in and listened to all our needs and made it especially easy even with a 3 year old there. The fact that she AND the dealership made it easy for a mother with a child has us sold immediately, I am so happy with my Lexus SUV!! Thanks especially to Lisa More

Love my new 2024 Lexus RX 500h fsport! Lisa Ali was great start to finish! Lisa Ali was great start to finish! More

The best experience ever. I'm thrilled to get a brillant Lexus from here and Larry has been really helpful and responsive all the time. Really arppreciate for your effort and I'm thrilled to get a brillant Lexus from here and Larry has been really helpful and responsive all the time. Really arppreciate for your effort and time! More

Very excited to become a new member of the Lexus family. From the moment we walked in everyone was friendly and welcoming and very knowledgeable. We dealt with Lisa and she was excellent to deal with. Very From the moment we walked in everyone was friendly and welcoming and very knowledgeable. We dealt with Lisa and she was excellent to deal with. Very professional, educated about the vehicle and very down to earth and easy to talk to. More