Lexus of London | Page 331

Excellent service experience as usual As always, a very pleasant and positive service experience. Staff are helpful and knowledgeable, and the waiting room environment is relaxing and comf As always, a very pleasant and positive service experience. Staff are helpful and knowledgeable, and the waiting room environment is relaxing and comfortable. This dealership is an excellent brand ambassador for Lexus. More

Great experience Sue was knowledgeable about the product and was very helpful in completing my purchase. Give her a call and she will put you in your dream car. Sue was knowledgeable about the product and was very helpful in completing my purchase. Give her a call and she will put you in your dream car. More

Friendly and efficient staff Warm and welcoming atmosphere. The sales rep ( Rick) spent a lot of time going over the features of the car (2 hrs) and reiterated that we could call Warm and welcoming atmosphere. The sales rep ( Rick) spent a lot of time going over the features of the car (2 hrs) and reiterated that we could call or email anytime with questions. He also made a follow up phone call a couple of days later to see how we were enjoying the car. The assistant service manager ( Lyndsi ) did a good job explaining the service end of the car. . We were impressed that the manager introduced himself and suggested we could call him anytime and bring the car in anytime for assistance. More

Great service Buying my lexus was the easiest process that I have ever went through. Very friendly people and Rick has made it a life time experience. He explained Buying my lexus was the easiest process that I have ever went through. Very friendly people and Rick has made it a life time experience. He explained every bit of the car. Went back and forth with him in pricing he mad sure that I was satisfed with the price at the end. More

Top Notch Every Time My wife and I bought our first Lexus from Sue Vincent about 3 years ago so when it came time to deal with our other vehicle there was no other choice! My wife and I bought our first Lexus from Sue Vincent about 3 years ago so when it came time to deal with our other vehicle there was no other choice! We went directly to Sue and Lexus of London where we are always treated like people and not car buyers. Whether we go for service or to make a purchase we get top notch treatment every time. Keep up the great work! More

Couldn't ask for anything more I have been driving a Lexus for 26 years & all with the same dealership. From day 1 the service staff, especially Karen Campbell, & the sales & manage I have been driving a Lexus for 26 years & all with the same dealership. From day 1 the service staff, especially Karen Campbell, & the sales & management staff have been exceptional. The concierge, Rhonda, is amazing. I feel as if I'm visiting family. Between the excellent product & excellent service why would anyone go anywhere else? Signed------A very happy customer(GUEST). More

Wonderful car purchasing experience with Jack Jack was very helpful in giving advice on car selection and clarifying my concerns. His professionalism and excellent customer services have made the Jack was very helpful in giving advice on car selection and clarifying my concerns. His professionalism and excellent customer services have made the whole purchasing experience more efficient and delightful. I would definitely recommend him to friends and anyone having interests in buying new/used vehicles. More

Service Karen, my long-time service advisor, is always welcoming and accommodating. The vehicle drop-off and pick up is easy and efficient and all service per Karen, my long-time service advisor, is always welcoming and accommodating. The vehicle drop-off and pick up is easy and efficient and all service personnel are courteous and friendly. More

Love My Lexus Stephanie was awesome throughout my entire purchasing process; never pushy, always friendly, very knowledgeable and made easy to talk to. Stephanie r Stephanie was awesome throughout my entire purchasing process; never pushy, always friendly, very knowledgeable and made easy to talk to. Stephanie rocks!!! Love my Lexus!!! More

Searching for a 2nd Vehicle My wife and I are on our Third Lexus RX350 and love it. Stephanie Shearsby has sold us the last two. We have always found her great to deal with; prof My wife and I are on our Third Lexus RX350 and love it. Stephanie Shearsby has sold us the last two. We have always found her great to deal with; professional, friendly and fair. So when we started looking for a second vehicle one place I turned was to Stephanie and Lexus of London. In the end we have decided our second car will be a different make. I have ever intention however of replacing our Lexus RX350 with another Lexus and I will be calling on Stephanie again because the make, sales, service, and the way they treat their customers at Lexus of London is first class. More