Lexus of London

good experience have excellent experience in lexus,good price and tell everthing detaily,if my friend would like to buy a new car,i will recommend come to lexus of lo have excellent experience in lexus,good price and tell everthing detaily,if my friend would like to buy a new car,i will recommend come to lexus of london More

Hopefull Very happy with my SUV, the only problem was. I was supposed to get the protective cover on the front of the car and around the handles. The front wa Very happy with my SUV, the only problem was. I was supposed to get the protective cover on the front of the car and around the handles. The front was done but not the handles. I was told when I picked up the vehicle two weeks ago they will contact me to get it done. Nobody has called me yet??? I am hoping this is not a sign of things to come with future service requirements. You may be very busy but I feel I should have at least got a call so I know I am not forgotten. Thanks, Dave. More

It was a positive experience Having been an owner of several Lexus car our purchasing experiences have always been positive ones. This time I was buying a new car on my own and S Having been an owner of several Lexus car our purchasing experiences have always been positive ones. This time I was buying a new car on my own and Sue Vincent was very helpful with all the paper work needed for a trade in. She is extremely knowledgeable about NX300 and was able to help me with the best options as well. Kylie in finance was also helpful in explaining all my extra options and was appreciative of all this info. More

Superior service - start to finish I dealt with Lexus of London in 2008 when we bought our first Lexus, and the experience then was fantastic, so hard to improve more, but they have. M I dealt with Lexus of London in 2008 when we bought our first Lexus, and the experience then was fantastic, so hard to improve more, but they have. My husband stopped in to inquire about a few RX350s they had and was introduced to Rob Ellsworth. Rob took the time to find out what might be the best fit for us and showed him some options. He followed up right after with further information and when I stopped in unannounced, Rob took the time to show me 3 cars (even though he had another client arriving any minute). When I came back later to test drive the 2013, he carefully explained all the features and "buttons", and took a walk around the car to confirm that it was in mint condition, and asked more questions to ensure I had the right car for me. Rob and I briefly discussed financing options, trade in information for my Jeep, and what he didn't know immediately, he came back with follow up info. After I left, he and I followed up by email and he was quick to respond with the info I was looking for. Kylie called me at work (saved me a trip to the dealership) to review my options for financing, reviewed my credit check info, and once I confirmed the deal, ensured the Lexus could be picked up in two days, undercoated, windows tinted and paint protected. When I came to pick up my car, I fell in love. It was beautiful, spotless and every detail accounted for. Natalie gave me a full "tour" of my new car, ensured I knew how everything worked, and even though she had a client waiting, took the time to ensure I was satisfied before she left me to drive home my new car. Natalie also made a special trip to my home when I realized I left my garage door opener in my Jeep, and to pick up the extra key fob for the Jeep I'd forgotten. The service was superior. I felt special and cared for, and treated as a professional throughout the process. Thank you Rob, Natalie, Kylie and Lexus of London! More

Amazing service Stephanie is so kind and was amazing! Much appreciated. Also Natalie helped me understand the features of my car. Thank you ladie, I am very happy !!! Stephanie is so kind and was amazing! Much appreciated. Also Natalie helped me understand the features of my car. Thank you ladie, I am very happy !!! More

Amazing experience Stephanie made buying a vehicle so easy. I hate buying a vehicle but I felt very comfortable. Natalie helped me understand all the features of my vehi Stephanie made buying a vehicle so easy. I hate buying a vehicle but I felt very comfortable. Natalie helped me understand all the features of my vehicle and I am so grateful for my experience at Lexus of London and the amazing experience they provided More

Amazing Experience! Stephanie helped me with the recent purchase of my pre-owned vehicle, and I have to say, it was some of the best service I have had. She answered my n Stephanie helped me with the recent purchase of my pre-owned vehicle, and I have to say, it was some of the best service I have had. She answered my numerous questions and took the time to make sure I found the vehicle that would suit me and my family best! I will be sending all my family and friends to Lexus of London and have given them Stephanie’s card! Thank you again to Stephanie for making my car shopping experience so great! More

Great Experience Helen was very helpful when we’re trying to get a car for our family. She’s very enthusiastic. She asked all the right questions and led us to the car Helen was very helpful when we’re trying to get a car for our family. She’s very enthusiastic. She asked all the right questions and led us to the car that’s both stylish and functional. Thank you so much Helen :) More

helpful, kind and nice very helpful, I am very happy with this car shopping experience, I usually keep a car for a long time, but I will definitely refer my family and frien very helpful, I am very happy with this car shopping experience, I usually keep a car for a long time, but I will definitely refer my family and friends to jack. More

Excellent I got my second car here. Jack helped me a lot. He gave me many professional suggestions and helped me to made my decision. Everything is perfect. I got my second car here. Jack helped me a lot. He gave me many professional suggestions and helped me to made my decision. Everything is perfect. More