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Lexus of London

London, ON

4.9
4,068 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,068 reviews

August 16, 2018

Helpful, Fast and Professional I have recently had some body work done and a regular maintenance service to my GX470. My experience could not have been better! Well done!!!!! More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Adam McCallum
August 16, 2018

Excellent service and the coffee is great too! Rick Watson has a way of making you feel comfortable during one of the processes that many of us dread, buying a car. Rick walked me through the vario More

by ABUC12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Marsh
August 12, 2018

Great service of our vehicle. Excellent staff Staff are pleasant, knowledgable and keep us up to date on the progress of the service on our car. Service work is very good. We always get good inf More

by james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Zaid Joudah
August 11, 2018

Service supurb From the quick online booking you pull your car into service to be greeted by service. I always feel important. They make sure that all your concern More

by Cindy Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
August 08, 2018

Two thumbs up for Lexus of London It is a absolute pleasure to deal with Lexus of London. From entry into this dealership I am always greeted by very pleasant and professional staff. Y More

by hank28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hiscott
August 07, 2018

Simply seamless! I will begin by saying that historically my loyalty has been to Mercedes. In large part my preference of vehicles focuses on both the actual vehicle a More

by KarenEDuggan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Rossini, Rob Ellsworth
August 03, 2018

impressed I was extremely impressed with Alan, Sue and Kevin. They went above and beyond what was required. The deal Alan gave was amazing and the time Kevin sp More

by lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin - delivery specialist, Allan Calvert
August 03, 2018

These guys and girls were fantastic! I was looking for a great car for a even better price. Rick Watson and his coworkers made it happen. I had to travel a long way to make it happen an More

by 2 hour trip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert
August 02, 2018

great! Great service, fast and convenient. People are nice and friendly, they finished the service two hours earlier than I expected. Btw, Lexus always provi More

by dididadidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Gao
July 31, 2018

A pleasant experience We leased a vehicle here six years ago and bought back the 2013 RX350 and still enjoy it today. Always got excellent service from Romeo. We met Sue Vi More

by kise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Ellis
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