Lexus of London

Pure customer service. Great experience The interaction and professionalism we received was outstanding. Rick Watson must be commended. He is a very thorough and pleasant Sales representativ The interaction and professionalism we received was outstanding. Rick Watson must be commended. He is a very thorough and pleasant Sales representative to deal wit. My wife and strongly recommend him if you are considering a vehicle. Lauren Rossini was also very professional and took good care of ensuring she explained any additional options to consider. Thank you both. Pat & Jo-Ann Tricarico More

Excellent I needed to find a vehicle quickly and searched first on-line. I then when to Lexus of London and was introduced to Sue Vincent. Sue was efficient an I needed to find a vehicle quickly and searched first on-line. I then when to Lexus of London and was introduced to Sue Vincent. Sue was efficient and knowledgeable and informed me of available inventory. I didn't purchase a vehicle that Friday, but returned after the weekend and made the deal. I appreciated Sue's no-pressure approach and informative style. If in the market for a Lexus in future, I would definitely call Sue Vincent! I More

Pleasant service, and I am delighted to have chosen Lexus, L The most pleasant thing was that Lexus provided a detailed description of the car before I drove away, and always smiled when I signed the contract. The most pleasant thing was that Lexus provided a detailed description of the car before I drove away, and always smiled when I signed the contract. More

Fantastic Team I had the pleasure of dealing with Sue Vincent from Sales and Kylie Burridge from Financing. Both ladies were terrific to deal with. Sue was very in I had the pleasure of dealing with Sue Vincent from Sales and Kylie Burridge from Financing. Both ladies were terrific to deal with. Sue was very informative and ensured that all of my questions were answered. She was prompt, friendly, and was quick in responding thoroughly to my emails and questions. Both Sue and Kylie ran multiple numbers for me so I could make an educated decision on the financing that best suited me. I pick up my new-to-me car tomorrow and cannot wait!! More

Lexus NX Yes!!! This was the best purchase experience I've ever had. Went in with my game face on, totally not necessary. (And, if you're wondering, this is not someo This was the best purchase experience I've ever had. Went in with my game face on, totally not necessary. (And, if you're wondering, this is not someone from the dealership writing a fake review)Dealt with Rob, he was excellent. (Thanks Rob!) Customer service was excellent. Just great... More

Thanks After having several negative experiences at other dealerships, it was nice to come across a salesperson that was knowledgeable, and customer service After having several negative experiences at other dealerships, it was nice to come across a salesperson that was knowledgeable, and customer service oriented. Rick listened to what I had to say, and recommend the perfect car for my growing family. Thank you for your reassurance and making a very difficult choice easy! More

Excellent service Looking for a new vehicle while the 2017's are likely to be on sale - came into Lexus & Rick Watson was my sales rep! Great at his job, helped me find Looking for a new vehicle while the 2017's are likely to be on sale - came into Lexus & Rick Watson was my sales rep! Great at his job, helped me find the vehicle I'm liking for as well as giving me advice while I shop around at other dealerships. Thanks Rick, I'm going with a Lexus!! More

Great buying experience Was probably my best buying experience ever. Staff went out of their way to put my Lexus deal together. Worth my out of way drive. Was probably my best buying experience ever. Staff went out of their way to put my Lexus deal together. Worth my out of way drive. More

Winter tire change Good service. Every time, the staff Alway bag my all season tires and put into my car. I would definitely recommend this leader for all the services. Good service. Every time, the staff Alway bag my all season tires and put into my car. I would definitely recommend this leader for all the services. More

oil change They have been providing very good service. I always do my service with them. Have been keeping my car in a good condition. Reasonable price as well. They have been providing very good service. I always do my service with them. Have been keeping my car in a good condition. Reasonable price as well. More