Lexus of London

Excellent customer service My wife and I had our 17 NX 16k service yesterday. Service advisor Henry was able to help us and answer all the questions we have. Jack and Helen came My wife and I had our 17 NX 16k service yesterday. Service advisor Henry was able to help us and answer all the questions we have. Jack and Helen came greeted us and brought us coffee. Nice customer service at Lexus of London! More

Lexus of London is Wonderful! I called ahead to book a time to drive a GC460. Rick Watson was very helpful. No pressure. Happy to answer any questions. Easy to talk to and very we I called ahead to book a time to drive a GC460. Rick Watson was very helpful. No pressure. Happy to answer any questions. Easy to talk to and very well informed. I have driven a Lexus Rx330 for 13 years. They are fantastic cars. Lexus of London is doing a great job representing a great product. More

Best experience ever!! I just purchased a Lexus IS 250 AWD F Sport from Lexus of London. My sales agent (whom I highly recommend) was Rick Watson. He made me feel so comfort I just purchased a Lexus IS 250 AWD F Sport from Lexus of London. My sales agent (whom I highly recommend) was Rick Watson. He made me feel so comfortable through the whole experience, and he really listened to exactly what I wanted. He took that into consideration and found the perfect car for me. He was able to answer any questions I had, and was extremely knowledgeable. I was introduced to the different staff that I would be dealing with during any servicing that my car would need. Kevin did a thorough job at explaining all of the features of the car and Kylie was so friendly in the finance department. They really make you feel like family there. Every detail was definitely covered and Lexus has gone above and beyond exceeding my expectations. Thank you so much Lexus of London. I look forward to being a part your family! More

Excellent sales and service Right from the time I leased my first Lexus, up until now, the sales and service staff have been nothing but professional. They are very friendly and Right from the time I leased my first Lexus, up until now, the sales and service staff have been nothing but professional. They are very friendly and helpful and very accommodating. Between my wife and I, we have owned about 6 Lexi (that's plural for more than one Lexus). We keep coming back to Lexus not only for the quality of the car but also for the quality of the people that work there. I would recommend them to anyone. More

Excellent Service I received excellent service from Sue Vincent. She was so helpful in answering all my questions and explaining all the features on my new vehicle. I received excellent service from Sue Vincent. She was so helpful in answering all my questions and explaining all the features on my new vehicle. More

come to buy the car Helen treats us as a real friends. she deserves trusts. She tried to give us lowest price and best service. I love her so much. Helen treats us as a real friends. she deserves trusts. She tried to give us lowest price and best service. I love her so much. More

Having great experience with them Lexus of London is such one of the most comfortable dealer that I’ve ever experienced. They were trained properly and I would like to deal with them i Lexus of London is such one of the most comfortable dealer that I’ve ever experienced. They were trained properly and I would like to deal with them in the future as well. Jack Ji, as a saler, is a great person who gives me lots of commons on picking the vehicle. I also having great experience with Henry Gao who works at service department and he is great as well. More

First Luxury Vehicle I have been seeking out a new vehicle since I graduated post secondary, testing out a few different brands before my parents pushing me to test drive I have been seeking out a new vehicle since I graduated post secondary, testing out a few different brands before my parents pushing me to test drive a Lexus and I am so glad I did. Not only do I absolutely adore driving my car, but Sue made it as pain free and enjoyable as possible. I would recommend going to see her for anyone interested in purchasing a new car through this dealership, I’ll be back! More

Excellent services I had an appointment for my car’s oil change and Henry was helping me when I arrived. He was very professional and polite. The service was exceptional I had an appointment for my car’s oil change and Henry was helping me when I arrived. He was very professional and polite. The service was exceptional. More

great patience Jack Ji and Helen Pan were such a good team! i did not know which model i was looking for exactly, and they were extremly knowledgeble about the prod Jack Ji and Helen Pan were such a good team! i did not know which model i was looking for exactly, and they were extremly knowledgeble about the products. they were patient enough to walk me through the process and even introduced the service department for me. both of them are definitely assets for the dealerhip. More