Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Always exceptional service I can't imagine a better experience with a service department...unless it was free!!! I've been dealing with them for 6 years now, and every time h I can't imagine a better experience with a service department...unless it was free!!! I've been dealing with them for 6 years now, and every time has been just great. The service advisors are always helpful, knowledgeable, and very pleasant to deal with, and know and remember you by name. No surprises. And the courtesy vehicles are excellent and make it so much easier to get your vehicle in for service. Daryl More
service and tire change Dealt with Karen she is excellent with me the customer. She had questions when I left she called me and explained everything to me instead of going ah Dealt with Karen she is excellent with me the customer. She had questions when I left she called me and explained everything to me instead of going ahead with anything my vehicle. When I arrived back she showed me the part that needed to be replace. She is very knowledgeable. More
Always a pleasure to come here I've been with Lexus of London for over 2 years now and they are always so helpful and welcoming. Making appointments online is quick and painless. Th I've been with Lexus of London for over 2 years now and they are always so helpful and welcoming. Making appointments online is quick and painless. They also have the best staff. I really appreciate Henry's help this time. He's so patient and thoughtful. Thank you! More
Courteous, complete The service coordinator was courteous and thorough in reviewing the suggested needs of the car. Upcoming service needs were provided and suggestions o The service coordinator was courteous and thorough in reviewing the suggested needs of the car. Upcoming service needs were provided and suggestions offered. I believed that they were fair More
Nice Dealer Really Nice Dealer and the car are really good.Jack is a good dealer that give me a really good service and a good discount for my leasing. Really Nice Dealer and the car are really good.Jack is a good dealer that give me a really good service and a good discount for my leasing. More
Helped us regarding the position on roof crossbars We recently purchased a 2017 RX 350 we asked how the crossbars are removed Romeo not only demonstrated but had a serviceman move them forward this mad We recently purchased a 2017 RX 350 we asked how the crossbars are removed Romeo not only demonstrated but had a serviceman move them forward this made it much easiler for future use and was very much appreciated thanks Romeo More
Excellent atmosphere and service Dealing with Stephanie Shearsby at Lexus of London was one of the best vehicle purchasing experiences I've experienced. The dealership is very clean a Dealing with Stephanie Shearsby at Lexus of London was one of the best vehicle purchasing experiences I've experienced. The dealership is very clean and the used vehicle selection is of the utmost quality. More
Exceptional Service Kudos to the Lexus of London staff for going above and beyond to ensure their customers are completely satisfied. Recently I went in for routine serv Kudos to the Lexus of London staff for going above and beyond to ensure their customers are completely satisfied. Recently I went in for routine service and a issue was found during inspection that had so far not caused any problems. They made arrangements to bring my car in to fix this issue while it was still under warranty, provided me with a substitute vehicle that they brought to my home 45min away from the dealership and had my car done on time, inspected and even did a great cleaning job for me! I would recommend them to anyone! thank you to all the staff! More
Great Experience I recently got my 2017 IS300 at Lexus of London, and must say it's a great ride! Dealership staff were nice and friendly. Rick, my sales advisor/agent I recently got my 2017 IS300 at Lexus of London, and must say it's a great ride! Dealership staff were nice and friendly. Rick, my sales advisor/agent, made my experience so smooth. He was knowledgeable, practical, and very helpful. I would definitely recommend him to family and friends. More
First Class Customer Service My service experience with Lexus of London was excellent in every way. Booking the appointment was easy. Dealership staff were courteous and listened My service experience with Lexus of London was excellent in every way. Booking the appointment was easy. Dealership staff were courteous and listened to my specific requests.. The service was done on a timely basis and appropriately priced. More