Lexus of London

Fantastic Experience! I visited this dealership a few days ago with my husband. We met Natalie and she happily answered all of our questions! She was very accommodating and I visited this dealership a few days ago with my husband. We met Natalie and she happily answered all of our questions! She was very accommodating and has great knowledge on the vehicles! Will recommend this dealership for sure! More

Great Experience! From the warm welcome we received walking into the showroom, to the final handshake before driving our new vehicle from the dealership, this was a gre From the warm welcome we received walking into the showroom, to the final handshake before driving our new vehicle from the dealership, this was a great vehicle purchasing experience. Our sales associate was Natalie Marsh. Natalie was initially spoken to during a cold call to the dealership regarding an inventory question. During the call she quickly determined our shopping parameters, outlined how she could provide a product to suit our needs, and we decided to drive to London to meet with her in person. Natalie confidently walked my wife and I through all of the vehicle specifications during the test drive and while finalizing the deal she was honest and upfront with all of the details. Moving on to the administrative process, Lauren Rossini quickly completed the required paperwork and kept us apprised of the delivery of our vehicle, which had to be ordered in to the dealership. On delivery, Jordan Hallman provided a very knowledgeable tutorial of the vehicle features and had the vehicle looking great. Without hesitation, Lexus of London should be on the top of your list when shopping for a new vehicle. John and Trina More

Great Car Dealership all around I have been to quite a few dealerships in the past and have to say kudo's to Lexus! I had the pleasure of purchasing my car with whom I consider the B I have been to quite a few dealerships in the past and have to say kudo's to Lexus! I had the pleasure of purchasing my car with whom I consider the BEST salesperson, Rick Watson. I highly recommend anyone looking for a straight forward, friendly and informative sales person - you must go visit Rick! Thanks Lexus and Thank you again and again Rick for making my purchase a breeze! More

Great Services I've been a long time customer with Lexus Services department and I've always had excellent experiences having my vehicle serviced. Every time the ser I've been a long time customer with Lexus Services department and I've always had excellent experiences having my vehicle serviced. Every time the service is quick, efficient and welcoming, looking forward to see you guys again. More

Excellent Experience I visited this dealership a few days ago inorder to find a vehicle that will best suit me and my family's need. I was greeted by a pleasant young lady I visited this dealership a few days ago inorder to find a vehicle that will best suit me and my family's need. I was greeted by a pleasant young lady named natalie. She was able to answer all my questions to the best of my satisfaction and provided the ultimate customer service. Her pleasant and concise service was enough to convince me that lexus will be my ultimate go to interms of realiability and comfort. 10/10, will recommend to all my friends and family. More

Wish I could buy more cars from this guy Totally professional,no stone left unturned when it came to my satisfaction, The vehicle that I bought was in amazing condition thanks to their dilige Totally professional,no stone left unturned when it came to my satisfaction, The vehicle that I bought was in amazing condition thanks to their diligent work both mechanically and as far as detailing was concerned.I will be back More

Back in 2015, I purchased my first used Lexus from Rick Watson. The service and professional attitude Rick provided was incredible. It was so great that my parents, who vowed never to visit a "new" car dea Watson. The service and professional attitude Rick provided was incredible. It was so great that my parents, who vowed never to visit a "new" car dealership changed their mind. Fast forward 3 years, I'm back and Rick not only got me a great deal on the trade-in of my previous Lexus, but also got me a great deal on a lease of a new 2019 Lexus IS. Whenever I am in for service, if Rick is around and sees me waiting, he always comes by to say hi. I always value Rick's honesty, his desire to look out for the best interests of his customers, and his concern to get you in the right vehicle for you, and not just trying to make a sale. I've recommended him to people in the past, and will continue to do so into the future. Looking forward to getting my next Lexus from Rick in a couple years! This attitude not only applies to Rick, but to the team at the Service counter. Romeo is always quick to greet you, and is always up front with what my vehicle actually needs versus what can wait or is not necessary. I had an instance in January this year where my blower fan died, thus leaving me with no heat. Romeo was able to squeeze me in the next day, give me a loaner, and get everything repaired by the following week. Always a pleasure dealing with him! More

Excellent Rick Watson is the best and most helpful sales persone all in Ontario for Lexus dealer I highly recommend him and I would only deal him for future pu Rick Watson is the best and most helpful sales persone all in Ontario for Lexus dealer I highly recommend him and I would only deal him for future purchases More

My Experience with Lexus of London Allan, the sales person was very patient and helpful with my many inquiries. Lauren, the Finacial Manager, was very professional as well as knowledgea Allan, the sales person was very patient and helpful with my many inquiries. Lauren, the Finacial Manager, was very professional as well as knowledgeable about that end of the process. Nathan, the Delivery Specialist was extremely knowledgeable about the vehicle. He was also very polite and patient. I was extremely pleased with the overall experience, and will tell others when they admire the 2020 300 Lexus. Gord Chaput More

Wonderful Experience Thank you Kevin. You made our first experience at Lexus of London a very special event. Having traveled from Windsor Ontario, we were not disappointed Thank you Kevin. You made our first experience at Lexus of London a very special event. Having traveled from Windsor Ontario, we were not disappointed. We wish you all the best and hope to meet again when Bob is no longer able to crawl into his “beloved Porsche”!! More