Lexus of London

Install of snow tires and rims Brought 2 vehicles in for install of winter tires. 1 vehicle dropped winter tires to be mounted on purchased rims to speed up install service. Everyt Brought 2 vehicles in for install of winter tires. 1 vehicle dropped winter tires to be mounted on purchased rims to speed up install service. Everything went of without a hitch of any kind. as usual here. More

Exceptional Service Department Always get fantastic service from Romeo. Makes a point to acknowledge me when I arrive when busy so that I am aware that he will be with me shortly. Always get fantastic service from Romeo. Makes a point to acknowledge me when I arrive when busy so that I am aware that he will be with me shortly. Reviews all points of the service and when picking up the car, any points that the technician had provided on the vehicle. Taking a car in for service is normally an inconvenience, but Romeo makes the experience enjoyable. More

Owned 3 Lexus over the past 9 years. Wouldn't go anywhere else for purchase or servicing, not even oil changes. Total trust their honesty and quality. anywhere else for purchase or servicing, not even oil changes. Total trust their honesty and quality. More

Excellent dealership experience. If you are a Lexus lover like I am, it’s worth the drive to London! The sales and service professionals at Lexus of London will consistently provide exceptional customer serv like I am, it’s worth the drive to London! The sales and service professionals at Lexus of London will consistently provide exceptional customer service. More

details, details, detsails Lexus of London always has done the details of great service. The service department is always very thorough, explains everything totally, and even wa Lexus of London always has done the details of great service. The service department is always very thorough, explains everything totally, and even washes your car afterwards! More

Great people, cars and experience My new Lexus Hybrid is my second purchase from Lexus of London. The experience working with the dealership is one of receiving the ultimate in persona My new Lexus Hybrid is my second purchase from Lexus of London. The experience working with the dealership is one of receiving the ultimate in personal attention form all members of the staff. More

Our first Lexus purchase We recently purchased a 2016 Lexus RX 350. The sales woman was confident and helpful in our interactions. She welcomed us and did all she could to acc We recently purchased a 2016 Lexus RX 350. The sales woman was confident and helpful in our interactions. She welcomed us and did all she could to accommodate our needs. When conversing with her by email she was prompt and took care of any of our questions or concerns. We had an issue with the car a couple of days after purchase and she looked into it and resolved the problem in a way that satisfied our concerns. The other staff that helped us were friendly and all too willing to walk us through the process of purchasing a car. They met all our needs with a great attitude. I would recommend this dealership and encourage someone to check out what Lexus has to offer, you may end up driving away with one of their beautiful cars just like we did! More

good dealership My friend and I live far away the 4s shop, so Larry pick us up and send us to Western. We really appreciate his help. My friend and I live far away the 4s shop, so Larry pick us up and send us to Western. We really appreciate his help. More

It was pleasure meeting kevin from sales. A wonderful person to talk to and learn about the Lexus car. He was very honest and informative it was my first visit to this dealership and will not be my last. person to talk to and learn about the Lexus car. He was very honest and informative it was my first visit to this dealership and will not be my last. It’s an impressive dealership to visit and an overall excellent staff to deal with. Thanks. More

Strong Organization Sales and support staff are very professional and yet cordial. First impression is that this is a busy well run organization. Second thought is the ex Sales and support staff are very professional and yet cordial. First impression is that this is a busy well run organization. Second thought is the expense to run it - and what will I pay to support this. Having said that it was pointed out to me that they thoroughly investigate and profess to have best pricing on vehicle purchase prices. Although I can somewhat agree on this statement the trade in values are not so competitive. We were disappointed in the trade value compared to resale price of our trade in. Dealerships can declare "certified" on the resale of used but don't seem to take into consideration the care we took in maintaining our trade in. More