Lexus of London

Exceptional & Pleasant Experience! Good day, My girlfriend and I had an absolute pleasant experience purchasing our pre-owned certified Lexus SUV. Lexus of London General Manager, Good day, My girlfriend and I had an absolute pleasant experience purchasing our pre-owned certified Lexus SUV. Lexus of London General Manager, Chris Pinelli is a gentleman, and a professional. During the sales process we were clearly informed of all information needed to make decisions on what was best for us. Lauren Rossini the Financial Services Manager, is a great listener and a total people person, she was lovely to talk to about all of our financing options and needs. Jordan Hallman the Delivery Specialist has excellent product knowledge and was very helpful for educating us on our all of the in depth features in the cockpit of our Lexus! Lauren and Jordan are absolute sweethearts and made this all a relaxing and fun experience. It's important to note, the gentleman who finely detailed this vehicle for delivery is exceptional at this fine art. Cleaning and detailing cars is actually very physical work and is best suited to those who pay particular attention to detail. Pulling up into the parking lot at Lexus of London, there it was, our next vehicle backed in looking like a business jet ready for departure. WOW! I have chills right now writing this paragraph! Also, walking into the clean fresh air showroom with all of the beautiful cars on display, makes you feel like a big shot. It felt so good walking in there and being very well greeted and respected. Help yourself to a Columbian coffee and relax and look at the beautiful automobiles available for test drive. Lexus of London, Chris Pinelli and your team, outstanding job and we'll be sending you "bird dogs" (new clients) your way. Sincerely, DD More

Sales Rep, Natalie: Professionnel and Courteous Natalie, at Lexus of London, was professional and attentive throughout the process of our vehicle purchase. She explained things in great detail and Natalie, at Lexus of London, was professional and attentive throughout the process of our vehicle purchase. She explained things in great detail and followed up to make sure we were happy with our car. Recommended highly! More

Great experience Larry provided excellent customer service and information about the vehicle I like. He is very professional and have lots of knowledge about vehicles. Larry provided excellent customer service and information about the vehicle I like. He is very professional and have lots of knowledge about vehicles. I will definitely recommend him to my friend. More

perfect experience This sales person is very good, patient, sincere, enthusiastic and generous. A very worthy of recommendation, at any time can contact him, after-sales This sales person is very good, patient, sincere, enthusiastic and generous. A very worthy of recommendation, at any time can contact him, after-sales questions are still patient to answer. More

very positive Larry was very polite and patient thruout the entire time that me and my friends are there at the dealership. He was knowledgable about the products a Larry was very polite and patient thruout the entire time that me and my friends are there at the dealership. He was knowledgable about the products and was able to give professional advice to my friends and helped them get the car they wanted. He was also very accommodating when it comes to coordinating for test drives as well as when and how to pick up the vehicle after my friends made the purchase. Overall, it's a pleasant experience for me and my friends. I would come back again, plus the coffee was good!! More

excellent The service that Larry Liang provided was excellent. He provided a very comfortable environment for me at Lexus, and very competitive price as well. The service that Larry Liang provided was excellent. He provided a very comfortable environment for me at Lexus, and very competitive price as well. It was a great experience. More

Great experience!! From all the cars I’ve owned ( Mercedes ,Bmw, Audi, Land Rover ) I find that Lexus of London has the best service and sales team from A - Z. Sales t From all the cars I’ve owned ( Mercedes ,Bmw, Audi, Land Rover ) I find that Lexus of London has the best service and sales team from A - Z. Sales team I dealt with was Jack Li. Allen Zhang and Larry Laing who provided me with the best info about which car is best for me. Henry Gao in the service department is knowledgable and Gets the repair done without and headaches. Let’s just say we now own 2 Lexus’s from zero. More

Excellence in everything! Natalie Marsh was very honest, helpful, professional and not pushy at all. Everyone there made sure that we were comfortable with our purchase and m Natalie Marsh was very honest, helpful, professional and not pushy at all. Everyone there made sure that we were comfortable with our purchase and made the whole process very smooth and pleasant, More

Excellent service!! Rick watson was an excellent salesperson to deal with. He was friendly, personable and extrenely helpful. He was able to answer all of my questions an Rick watson was an excellent salesperson to deal with. He was friendly, personable and extrenely helpful. He was able to answer all of my questions and made my car purchasing decison a very easy one. Highly recommend him!! More

Great service experience. It's always a pleasure dealing with Lexus of London. Karen in service is always so kind and professional. These people set the bar for what car dealer It's always a pleasure dealing with Lexus of London. Karen in service is always so kind and professional. These people set the bar for what car dealership service should be in London. I hope to buy my next vehicle here based on my service experience. More