Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Excellent Dealer in all aspect! I had not planned on purchasing a new Lexus yet but when having my old Lexus in for service made a passing comment to Sue Vincent about how comfortabl I had not planned on purchasing a new Lexus yet but when having my old Lexus in for service made a passing comment to Sue Vincent about how comfortable my loaner vehicle had been. Sue told me she thought we could get a great deal on a new 2018 NX300h and I told her I would think about it. After exchanging a couple of e-mails she arranged a test drive for me and then worked with Allan Calvert to give me a great deal on the new car and the details were finalized. This is the fourth Lexus I have purchased from Lexus of London and each time they have been easy to deal with and provided excellent service. I have also had all my vehicles serviced at Lexus of London and found their service comprehensive, high quality, knowledgeable and caring to ensure my comfort and satisfaction. I will continue to go to Lexus of London for all my automotive needs and refer all my friends to them. Excellent dealership in all aspects. More
Professional Customer service I have had the pleasure, of dealing with Karen Campbell, on many occasions at Lexus. I find that her customer service is amazing and she is very know I have had the pleasure, of dealing with Karen Campbell, on many occasions at Lexus. I find that her customer service is amazing and she is very knowledgable and provides valuable information regarding my car. She treats me with the upmost respect, that makes my experience pleasurable and has given me a lot of confidence in Lexus. Thank you Karen! More
Karen is fantastic Great service all around, friendly and vet knowledgeable team. Nice dealership to wait in. Laid out all options and explained thoroughly. Will be h Great service all around, friendly and vet knowledgeable team. Nice dealership to wait in. Laid out all options and explained thoroughly. Will be happy to return More
Exceptional service I recently had my vehicle service at Lexus of London. Karen Campbell was amazing. She is extremely organized and customer service is obviously very im I recently had my vehicle service at Lexus of London. Karen Campbell was amazing. She is extremely organized and customer service is obviously very important to her. She booked me in right away, followed up with the mechanic and made sure my vehicle was impeccably detailed. I would highly recommend you see her if you want the best service possible. More
The Best!! l have dealt with this dealership for years and have always received great service. We recently bought another vehicle from them and the service depar l have dealt with this dealership for years and have always received great service. We recently bought another vehicle from them and the service department had a lot to do with us coming back. More
Quick & Efficient Service Call Took car in for 6 month check-up... the projected time was to be 1-1/2 hours and I was supplied with a loaner for this period of time. Car was ready ( Took car in for 6 month check-up... the projected time was to be 1-1/2 hours and I was supplied with a loaner for this period of time. Car was ready (and cleaned) as scheduled. The bill was quite reasonable and all points were explained. Great service! More
Service, Etest, Safety check. I just had our winter tires removed and summers installed. The work was completed on time and was very satisfactory. Staff very efficient and friend I just had our winter tires removed and summers installed. The work was completed on time and was very satisfactory. Staff very efficient and friendly. My vehicle was dirty when I left it but was nice and clean when returned to m. More
The service department at Lexus of London The service department with some really good and experienced advisors like Romeo and Karen set the bar really high. I have always maintained that is w The service department with some really good and experienced advisors like Romeo and Karen set the bar really high. I have always maintained that is what good really looks like in looking after the customer needs and that too very professionally. More
Awesome experinence Sue helped me to purchase my new ride. Always reponsive and available. She gave me the best quotes. She keep me updated about the vehicle delivery and Sue helped me to purchase my new ride. Always reponsive and available. She gave me the best quotes. She keep me updated about the vehicle delivery and it is on schedule. More
Good service It is the second time we come to Sue. She is friendly and providing detailed explanations; documents were prepared in the delivery day. Overall, a ver It is the second time we come to Sue. She is friendly and providing detailed explanations; documents were prepared in the delivery day. Overall, a very good experience. More