Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Excellent Warranty Service!!! Took our Lexus in for warranty service a couple of weeks ago and as always the service staff was very prompt, prepared and organized. Romeo did a sup Took our Lexus in for warranty service a couple of weeks ago and as always the service staff was very prompt, prepared and organized. Romeo did a super job as always keeping me informed throughout the process. More
Excellent service Helpful staff provides convenience to me. Yuan Ji and Henry Gao are patient and very professional. I will recommend my friends to London lexus if they Helpful staff provides convenience to me. Yuan Ji and Henry Gao are patient and very professional. I will recommend my friends to London lexus if they would like to buy cars. More
Excellent service. Kept me informed on the progress of my service visit. Car was ready on time, including washing. I am very happy with this dealership. Kept me informed on the progress of my service visit. Car was ready on time, including washing. I am very happy with this dealership. More
My car shopping experience I am looking for my second car. I always like Lexus, Lexus of London‘s environment is very nice and I feel very comfortable. Thanks to jack and helen I am looking for my second car. I always like Lexus, Lexus of London‘s environment is very nice and I feel very comfortable. Thanks to jack and helen I have learn a lot about IS and I really like the car. I am hoping soon or later I can get my new car. More
Extremely Impressed! First of all, I want to say that I normally do not write any reviews about any product or service, but I felt that writing a review about Stephanie an First of all, I want to say that I normally do not write any reviews about any product or service, but I felt that writing a review about Stephanie and Lexus London's customer service was a must; to be honest, I am very skeptical about the majority of dealerships, but Lexus London was incredible, in particular, Stephanie's considerate attitude and thoughtfulness. One evening I inquired about a vehicle online, and within minutes, Stephanie had responded and asked if she could do anything to answer any of my questions and schedule a time to view the vehicle. Despite my busy schedule, she was able to accommodate all of my needs and was extremely flexible. Within a couple of days, I purchased the vehicle and was extremely amazed by the efficiency of the entire process. Not only was Stephanie incredible, the entire staff was fantastic, too -- they even held the doors open for us which I rarely see happen these days especially at car dealerships. They shook our hands, were extremely genuine and had a positive and welcoming attitude all around! Even on the day that I picked up the vehicle, the service was brilliant! Lauren did a fantastic job handling and addressing all the paperwork and sales representative, Allan Calvert, hand delivered my insurance and ownership documentation in a beautiful thank you card in Bright's Grove. I truly cannot say enough praises about my experience at Lexus London -- even my children were extremely impressed as well as we had already visited several other dealerships and were not too impressed with the service. Overall, thank you, Stephanie, for your great customer service -- you were truly fantastic! And, Allan and Lauren, thank you so much for all of your help as well. Thank you to the entire Lexus London team -- you are great! Jenn and Family More
excellant Given the car had a lot of new features we had a lot of questions at the time of purchase and all were answered by Sue. When picking up the car the Given the car had a lot of new features we had a lot of questions at the time of purchase and all were answered by Sue. When picking up the car the process was handled in a speedy and professional manner and features were set up by Natalie. More
Service Experience Like always, the service was convenient, cordial and the car delivered on time. Really do a great job on service and meeting your specific time and re Like always, the service was convenient, cordial and the car delivered on time. Really do a great job on service and meeting your specific time and related requirements More
Excellent Service Had my car in for detailing and several minor repairs. All the staff were friendly and professional. Everything was done as requested and in the time Had my car in for detailing and several minor repairs. All the staff were friendly and professional. Everything was done as requested and in the time that was promised. More
Excellent Stephanie and the rest of the staff that assisted me and my wife were excellent. Very professional and helpful. We love our sports coupe and look forw Stephanie and the rest of the staff that assisted me and my wife were excellent. Very professional and helpful. We love our sports coupe and look forward to many years of enjoyment. More
Buying made easy We just purchased a vehicle from Lexus of London for the first time and it was a very pleasant experience.Stephanie was a complete joy to work with an We just purchased a vehicle from Lexus of London for the first time and it was a very pleasant experience.Stephanie was a complete joy to work with and made the whole process very easy, my wife and I highly recommend her if you are looking for a vehicle.Lauren assisted in the processing of the paperwork and she too was excellent.Lexus of London does it right!We believe we have found a long time relationship for future purchasing for many years. Thanks again Stephanie and Lauren! More