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Lexus of London
London, ON
4,077 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,077 reviews
August 08, 2019
When you need the best you get the best Consistently excellent service from all the team at Lexus of London especially the direct contact “The Service Teaam” Romeo our service advisor goes a Consistently excellent service from all the team at Lexus of London especially the direct contact “The Service Teaam” Romeo our service advisor goes all the way to ensure we receive the the very best service, More
by Solo1749lexus
Employees Worked With
August 07, 2019
nice guy I have couple friends buy Lexus vehicle from Allen. He is very nice and friendly guy. I will let more my friends come to buy Lexus vehicle from Allen I have couple friends buy Lexus vehicle from Allen. He is very nice and friendly guy. I will let more my friends come to buy Lexus vehicle from Allen More
by Chen
August 07, 2019
Excellent Larry Liang provided good service. Larry helped me patiently with my all questions. As well as, he gave some advises to me. I will recommend my frien Larry Liang provided good service. Larry helped me patiently with my all questions. As well as, he gave some advises to me. I will recommend my friends to come here if anyone needs a Lexus. More
by Haobin
Employees Worked With
August 07, 2019
Nice!! Larry and Jack are very nice. They helped me got my car three years ago. Now I’m getting a new one, with the help from these two young men I’m pretty Larry and Jack are very nice. They helped me got my car three years ago. Now I’m getting a new one, with the help from these two young men I’m pretty sure I’m greeting the best deal. More
by Sheep
August 07, 2019
good buy car experience recommend for all the people to come to this place to buy cars. we have a good experience here. very good people provide very good services recommend for all the people to come to this place to buy cars. we have a good experience here. very good people provide very good services More
by bruce
Employees Worked With
August 06, 2019
So good experience Find allen and ask for help. He sent me to bank and home. good coffe in the lexus good service nice price for nx 300 Find allen and ask for help. He sent me to bank and home. good coffe in the lexus good service nice price for nx 300 More
by anthony123
Employees Worked With
August 03, 2019
Perfect Experience He is patience and gave me lots of help during this experiences ,so If my friends want to buy a car,I will introduce my them to him. He is patience and gave me lots of help during this experiences ,so If my friends want to buy a car,I will introduce my them to him. More
by Ames Pu
Employees Worked With
August 02, 2019
Great experience Allen made my first vehicle purchase go very seemlessly. He explained to me every part of the process and helped me pick my dream car. Allen made my first vehicle purchase go very seemlessly. He explained to me every part of the process and helped me pick my dream car. More
by Soccer905
August 01, 2019
Fantastic Experience! I visited this dealership a few days ago with my husband. We met Natalie and she happily answered all of our questions! She was very accommodating and I visited this dealership a few days ago with my husband. We met Natalie and she happily answered all of our questions! She was very accommodating and has great knowledge on the vehicles! Will recommend this dealership for sure! More
by carscarscars
Employees Worked With
Natalie Marsh
August 01, 2019
Great Experience! From the warm welcome we received walking into the showroom, to the final handshake before driving our new vehicle from the dealership, this was a gre From the warm welcome we received walking into the showroom, to the final handshake before driving our new vehicle from the dealership, this was a great vehicle purchasing experience. Our sales associate was Natalie Marsh. Natalie was initially spoken to during a cold call to the dealership regarding an inventory question. During the call she quickly determined our shopping parameters, outlined how she could provide a product to suit our needs, and we decided to drive to London to meet with her in person. Natalie confidently walked my wife and I through all of the vehicle specifications during the test drive and while finalizing the deal she was honest and upfront with all of the details. Moving on to the administrative process, Lauren Rossini quickly completed the required paperwork and kept us apprised of the delivery of our vehicle, which had to be ordered in to the dealership. On delivery, Jordan Hallman provided a very knowledgeable tutorial of the vehicle features and had the vehicle looking great. Without hesitation, Lexus of London should be on the top of your list when shopping for a new vehicle. John and Trina More
by John
Employees Worked With
Natalie Marsh, Lauren Rossini, Jordan Hallman
