Lexus of London

New car purchase Staff are always willing to assist and friendly, They always make you feel welcome and coffee/snacks are available while you wait. The customer serv Staff are always willing to assist and friendly, They always make you feel welcome and coffee/snacks are available while you wait. The customer service level is outstanding. Sue and Chris make the car buying experience quick and easy with fair deals for both the customer and dealership. More

very good service Today I went to this dealership with my friends to test drive a car. The sales man was very friendly. The service is very professional. Today I went to this dealership with my friends to test drive a car. The sales man was very friendly. The service is very professional. More

GREAT CAR - GREAT SERVICE The reminder for the required lube & filter maintenance for my 2014 GS - F-Sport appeared on my in-car nav display and on the windshield sticker. My S The reminder for the required lube & filter maintenance for my 2014 GS - F-Sport appeared on my in-car nav display and on the windshield sticker. My Service Advisor, ROMEO NISSAN quickly booked me in and I mentioned that the rear bumper cover had acquired a large black scuff mark (from parking lot damage), that I had been unable to remove. My GS was returned to me an hour later, serviced, washed & wiped and the scuff mark had been 99% removed...and without charge. Romeo Nissan is great representative for this dealership and is a true car guy who loves exceptional cars and understands car guys and has been a great help to me in adjusting my GS to my particular preferences (e.g. disarming/reprogramming Lexus factory-default settings, etc.). More

Great experience Allen is a nice guy and very good experience. We become friends. He is working hard person and he is enjoying his job. I got a lot help from him Allen is a nice guy and very good experience. We become friends. He is working hard person and he is enjoying his job. I got a lot help from him More

First time buyere for Lexus Automobile I am a first time buyer for Lexus ES 350. This dealership is loaded with professional Sales, assistants, & service personal from the moment I walked I am a first time buyer for Lexus ES 350. This dealership is loaded with professional Sales, assistants, & service personal from the moment I walked through the front door. All my questions were politely answered from a sales point involving Alan Calvert & Rick Watson. This team went out of their way to make us feel welcome, comfortable and best of all no pressures. The delivery of the Lexus was a pleasure everything went very smoothly especially Nathan who is patient and knows the electronic product system inside and out. It has been a pleasure doing business with Lexus of London. Bob & Pat More

Very accomodating On Friday I discovered a screw in my tire , Because I would need new tires soon I called the service desk and inquired about price and availability o On Friday I discovered a screw in my tire , Because I would need new tires soon I called the service desk and inquired about price and availability of 4 new tires , Your service dept. informed me that I also needed an alignment and they could do it Sat. afternoon. I appreciated the quick service as I expected that I would have to wait till after the week end. More

grest experience I just got a brand new Lexus NX. Great driving experience and great appearance. Larry helped me a lot during my visit. He was very helpful and enthusi I just got a brand new Lexus NX. Great driving experience and great appearance. Larry helped me a lot during my visit. He was very helpful and enthusiastic. I had a great experience. More

Completed as Promised This was a Scheduled Service Maintenance 2. It was booked 1 week in advance for the date anf time I preferred. Work was performed in the estimated tim This was a Scheduled Service Maintenance 2. It was booked 1 week in advance for the date anf time I preferred. Work was performed in the estimated time and at the price quoted. More

Another Great Lexus experience! Contact, reception, product & service all come to mind when dealing with Lexus of London! Being involved with Lexus & product for over 15 years we f Contact, reception, product & service all come to mind when dealing with Lexus of London! Being involved with Lexus & product for over 15 years we feel qualified to certainly recommend the product & Lexus of London to all vehicle purchasers & owners. From the RX30 to CT200-H and our new UX250-H , they all have been a reliable pleasure to own & drive! More

I picked up my new toy Last Sat was the finish to a quick and easy purchase for the 3rd Lexus. All have been the 350 Rx sport. I have seen and felt the vehicles transition i Last Sat was the finish to a quick and easy purchase for the 3rd Lexus. All have been the 350 Rx sport. I have seen and felt the vehicles transition in 4 years that has left me very pleased that I made this choice . This purchase was a stinger for the team to meet , however it was , done quickly and with great professionalism. I have known Sue for 4+ years and she has not changed much ,. Sue is a comfortable person to be around, and to talk to .She was always very accommodating to get the answers to my odd questions. Sue is a no stress and no pressure lady, we have all had that baddd purchase experience with the nightmare team. This wont happen with Sue and the rest of the crew. Thank you for a good experience . One last and very important item.The delivery ... We all know the excitement and the fun taking the keys. Nathan was a great guy that took me thru the vehicle and made me feel comfortable asking the same question . It was the best delivery experience I have had in my years of buying vehicles. Nathan has set the bar and I commend management for the choice of who does the delivery . He does the dealership proud. Don More