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Lexus of London

London, ON

4.9
4,009 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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October 24, 2019

Great experience Allen helped me a lot during my purchasing of Toyota. Although I waited my car for a long time, he kept contacted with me and tell me how it went. Wou More

by wyh127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2019

Good experience In all, I had a great experience with Allen, we had maybe three meetings to discuss about leasing a new car. Allen really helps me getting what I hope More

by Rosemary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2019

Fantastic dealer!! Allen is really professional dealer, I would like to refer my friends who want to buy a car to him, he is always warm hearted even after sale, he coul More

by Viki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2019

very happy to meet and deal with allen Allen was able to find us the vehicle that was my dream about at a fantastic price! His service was excellent. I would recommend Lexus of London to a More

by Howie8729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2019

Exceptional service Shelby Chisholm did a quick turnaround advising what needed to be done. The work was completed in a timely fashion. Customer service is a top priorit More

by schatzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Chisholm
October 23, 2019

Awesome Experience Have a rellay great experience with Allen. Helped a lot on the car sales. Providing lots of helpful advice. I will send friends going there More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2019

very good dealer! Responsible, very good dealer . Also he is a funny dealer. Im so happy to talk with him. Very recommend to do the business with him ! More

by zj123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2019

Lexus detailing Thanks to Shelby for explaining the package and arranging the service. The Lexus even though over 5 years old came back in near showroom condition. I More

by Lexusfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Chisholm
October 22, 2019

First Leasing Experience Recently I leased my first vehicle from Lexus of London. Natalie walked me through the entire process and was extremely patient and helpful. She answe More

by Peter C
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Marsh
October 22, 2019

5 Star Service I just purchased a 2019 Lexus RX 350 with Sue Vincent assisting me in the process of my selection and purchase of a new Lexus vehicle. I have been wa More

by Chuckmarazzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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