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Lexus of London

London, ON

4.9
4,073 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,073 reviews

February 19, 2020

Impressive I think it's a big auto store, the employees here are very professional and kindly. Larry is a very nice guy in this store. More

by zhzhichun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2020

He is a really good sealer,considered everything that I need. Give me a perfect experience of this purchase. Thought me how to drive this car. More

by Zery
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2020

A patient dealer. Larry is a pretty nice dealer. Strongly recommend Larry. Even though I did not buy a car, Larry still told me details and earned more discount from ma More

by Kenji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2020

He is professional and enthusiastic about his job, and I recommend him to Chinese customers and he is professional and good. I recommend him yea. More

by Cji26
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2020

Excellent Care We have been dealing with the Lexus Family of London for nearly 20 years during which time I have owned 2 Lexus Sedans. My husband took the car for More

by carolorken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen and Carly stand out in my mind but absolutely everyone who has touched our car is tops with us., Carly Vandermolen
February 14, 2020

Allen is good with his customers. He think for his customers and want you to really enjoy buying the car with reliability. Thank you very much More

by aliencraftart
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
February 14, 2020

Great Experience! I recently bought a used 2015 Lexus NX 200t at this dealership and had a great experience with sale, part and service departments. They made my Lexus More

by HL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert, Lauren Rossini, Nathan Butcher, Carly Vandermolen, Adam Mann
February 13, 2020

Superior experience!!! Sue, Lauren and Nathan went above and beyond. No pressure and super helpful. The staff are phenomenal and so are the cars. I highly recommend!!! More

by Jenn shy
Recommend Dealer
Yes
Employees Worked With
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini, Nathan Butcher
February 12, 2020

Smooth, quick process Kevin Gittens was a great advisor. Suggested different cars that would suit my lifestyle. It was not a hard process to buy a car. I felt taken care of More

by Lexus of World
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Geeves
February 11, 2020

Pretty easy purchase decision Recently visited the dealership as part of my car shopping experience and left making a deal the same day. Felt very comfortable doing that. The "tea More

by medienst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Calvert
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