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Lexus of London

London, ON

4.9
4,067 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,067 reviews

October 01, 2020

Great service. Very happy with first visit to Lexus London. Happily answered all of my questions. Professional and knowledgeable service staff. Went above and beyond. Thanks More

by Bolandmm84
Recommend Dealer
Yes
Employees Worked With
John Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

Lexus follows proper COVID protocols which made us feel safe for our test drive. Knowledgeable and friendly staff. Rick was able to get us a great price!!! More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

Kevin met us in the lot while we were looking at their used Lexus NX's. He was very polite, made time to discuss the cars we were looking at (we didn't have an appointment), and helped us decide on the be More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

Good experience dealing with Rick Watson, would definitely recommend. Was a great experience. Would recommend to any friends or family who are looking for positive experience. More

by christopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

Was a pleasure to work with Rick. Very clear and friendly. Hope to meet again in the future next time around! I would recommend to anyone. More

by Olly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

Service personnel are friendly, welcoming, knowledgeable & answer any questions in a straightforward manner. Everything one would expect. Would highly recommend Lexus of London service to everyone. More

by peel1917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

It was a great experience buying this car. I appreciated the friendly staff and efficient process of completing the sale. Thank you very much. I will return for future business. Khalil More

by Mohammed Khalil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

I had a wonderful experience dealing with Lexus or London. Kevin was great and very helpful, he answered all my questions throughly. Great and friendly service. Would definitely recommend More

by Lindsaycleator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini
September 25, 2020

Larry is great people who is so kind, patient and professional. He help me to find the excellent car. I am so happy for this NX300. More

by jingyi
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

It was a pleasant experience working with everyone at the dealership. I was not push into anything. I am from Toronto and Lexus of London was able to give me the best deal. More

by sshiwmangal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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