Lexus of London

The dealership is a clean, professional, knowledgeable and inviting en inviroment. The employees work as a team to give customers a respectful and dignified service. From first meeting to delivery of the and inviting en inviroment. The employees work as a team to give customers a respectful and dignified service. From first meeting to delivery of the vehicle, it is a class act that leaves the customer informed and comfortable with the purchase. They also impress upon the customer that they will be there for any questions or service that will be required in the future. More

Service was timely and met all expectations.Kept updated on progress and service completed as requested.All staff were professional and friendly.Waiting area was comfortable on progress and service completed as requested.All staff were professional and friendly.Waiting area was comfortable More

Overall it was good.I was even more grateful for Overall it was good. I was even more grateful for finishing it on time. Thanks. I am going to visit again next service schedule time. Overall it was good. I was even more grateful for finishing it on time. Thanks. I am going to visit again next service schedule time. More

Dale greeted me on time and completed all the necessary “paperwork” explaining what needed to be done. He later called me at home to inform me that my car was ready for pickup. I was able to have a loner c “paperwork” explaining what needed to be done. He later called me at home to inform me that my car was ready for pickup. I was able to have a loner car for the morning. Karen served me immediately when I returned and assisted me in meeting Sue Vincent. All very efficient with no inconvenience to me. The car was was appreciated. Thank you. More

Always reliable and courteous when dealing with Lexus of London. Karen was typical of my dealings over the past 17 years. I still own two Lexus vehicles, in large part because of confidence in the dealers London. Karen was typical of my dealings over the past 17 years. I still own two Lexus vehicles, in large part because of confidence in the dealership. More

Thank you for everything. We had a great experience with your team. Rick was very helpful throughout the process. The pricing was very competitive and the team was very professional. your team. Rick was very helpful throughout the process. The pricing was very competitive and the team was very professional. More

Service was completed on time as promised. Appreciate the complementary vehicle wash. Don’t know the name of personnel involved. Loaner vehicle was also appreciated. complementary vehicle wash. Don’t know the name of personnel involved. Loaner vehicle was also appreciated. More

Larry is a nice person and very helpful in introducing the features of the new vehicles. The manager well explained the details of the charges. the features of the new vehicles. The manager well explained the details of the charges. More

Very disapointed . Expected my service to take 'about an hour' I arrived early, as I know scheduling can be a problem. When I got the vehicle back all my dfriving position adjustments had disapeared, even t hour' I arrived early, as I know scheduling can be a problem. When I got the vehicle back all my dfriving position adjustments had disapeared, even the side mirrors. This is not what I recall from previous visits. More

Really appreciate Larry’s help! He was so patient with every single request we made and tried his best to meet our needs! We had a wonderful experience in purchasing the latest 2021 NX300 and have been lo every single request we made and tried his best to meet our needs! We had a wonderful experience in purchasing the latest 2021 NX300 and have been loving it so far!l More