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Lexus of London

London, ON

4.9
4,082 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds ...
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,082 reviews

October 31, 2020

I was introduced to Nathan Butcher as a sales person for Lexus. As a senior I appreciated Nathan’s knowledge and easy going spirit as he explained all the bells and whistles of the Lexus 2021 ES250 AWD. Hav More

by lindabear2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Butcher
October 31, 2020

The most hassle-free car purchase experience, most of the work was done by email and phone, friendly people, great dealership, they definitely earned the 5 🌟 rating. More

by Duraid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini
October 31, 2020

This dealership is a highly invitational place. I have a purchasing process that serves me well b/c it equips me with complete knowledge about vehicles under consideration before I take a decision. Doing s More

by TedSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Hands down the best dealership I have ever been with-have been a customer for over 10 years-Karen and Romeo in service and Rick in sales make an unbeatable team. They are organized, respectful and always hap More

by CA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hiscott
October 29, 2020

Kevin is the personification of professional. He is attentive, respectful, and committed to the experience one would expect when purchasing a Lexus. Thank you Kevin, and thank you to the team! (Thomas More

by Justin C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan (young guy showing me the ropes) Stephanie (sales manager)
October 28, 2020

I’m very satisfied with Larry’s outstanding customer service. The whole process is smooth and comfortable. He is very thoughtful, kind and warm. If I ever need to purchase another vehicle, I’ll definite More

by Amy Wang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

Exceptional service as always. They start service the exact time your appointment is and tell you when it will be done. They value the customer. I believe her name is Karen who works in the service depar More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2020

Appointment started 1-hour later than promised, and I wasn’t advised of the delay. A 2-hour wait time have snow tires installed way too long. More

by Bill Harrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
October 27, 2020

Karen Campbell, once again, provided excellent service for my ‘07 Lexus and I thank her for pointing out service required for my vehicle due to its age rather than the relatively low kilometres driven. More

by schatzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2020

Larry is an amazing person and how to do business, smooth negotiation with good offers for what I will get, thanks for doing your best. More

by yli3792
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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