Lexus of London

Very impressed with the service provide by Rick. He was very informative throughout the sales process and gave sound advice. Would highly recommend Rick! As long as Rick is at Lexus of London, I wil He was very informative throughout the sales process and gave sound advice. Would highly recommend Rick! As long as Rick is at Lexus of London, I will continue to shop the with the dealership. More

Unlike typical dealerships, they truly provide a royal experience. I was impressed by the personalized service of having a dedicated consultant and the thoughtful touch of complimentary refreshments. The experience. I was impressed by the personalized service of having a dedicated consultant and the thoughtful touch of complimentary refreshments. The atmosphere was incredibly relaxed and pressure-free, allowing me to explore the vehicles and discuss my needs with total ease. More

Had a great experience meeting with Larry. Everything is smooth and he helped me locked an unbeatable deal on the vehicle. Everything is smooth and he helped me locked an unbeatable deal on the vehicle. More

I recently purchased a vehicle from Jillian, and I couldn’t be happier with the process. From the start, she was incredibly patient, professional, and never made me feel pressured. Shortly after ta couldn’t be happier with the process. From the start, she was incredibly patient, professional, and never made me feel pressured. Shortly after taking the car home, I noticed a small scratch in the paint. While it was a bit disappointing at first, Jillian and the team at Lexus of London handled it perfectly. They took the car back immediately, kept me updated throughout the repair, and the final outcome is flawless—the car looks brand new again. It’s easy to give a good review when everything goes perfectly, but you really see the quality of a salesperson and dealership by how they handle small issues. I highly recommend asking for Jillian if you want someone who truly stands by their customers even after the sale is final. More

Great experience working with Rick. This is our third RX350 and it was a pleasure to deal with both Rick and the overall dealership. This is our third RX350 and it was a pleasure to deal with both Rick and the overall dealership. More

Extremely kind and honest experience buying my car from Lisa at Lexus. Also a great experience with Chris the financial manager. I will let everyone I know how professional and comforting the entire ca Lisa at Lexus. Also a great experience with Chris the financial manager. I will let everyone I know how professional and comforting the entire car buying experience was. Thank you so much! More

Steve MacIsaac was stellar from start to finish. His communication was timely, clear, and supportive, which was key to our ability to get the used vehicle that matched our criteria. This vehicle was His communication was timely, clear, and supportive, which was key to our ability to get the used vehicle that matched our criteria. This vehicle was a replacement for one that was totalled in a serious accident, and Steve's manner and practical help turned an upsetting situation into a happy one, as we drove home in a fabulous new-to-us Lexus. Brenden Gillespie also deserves a shout-out for his informative tutorial on our vehicle's features and his generous offer to be available to support us with any how-to questions that might come up in the future. This dealership knows how to treat people: They honour their word, communicate well, and want customers to be happy. They deliver quality, which is what one expects from a "Lexus experience." Thank you, Steve and Brenden! We will, without hesitation, recommend Lexus of London to our family and friends. More

Outstanding service at Lexus of London — professional, attentive, and a truly exceptional customer care experience. I originally planned to purchase a Mercedes and was quite certain about my decision. attentive, and a truly exceptional customer care experience. I originally planned to purchase a Mercedes and was quite certain about my decision. However, after meeting Steve MacIsaac, I began to reconsider. From our first conversation, he was knowledgeable, respectful, and genuinely focused on understanding what I was looking for. He answered every question clearly and took the time to explain the features and options without any pressure. What stood out most was his straightforward and honest approach. The entire process felt transparent and well-organized. Because of Steve’s professionalism and the overall experience at Lexus of London, I changed my mind and purchased a Lexus instead of a Mercedes. The level of service made the difference. More

He’s did everything for me from the start to the end, nothing for me to worry about, great service nothing for me to worry about, great service More

Looking to buy our 4th RX we were fortunate to have Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Recept Jillian Cook work with us to attain a perfect match to our needs and budget. Jillian is the best. Indeed Lexus of London personnel including Reception, Sales Management, Financial Management, Service Management and our Delivery Specialist made this acquisition a pleasure. More