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Lexus of London

London, ON

4.9
4,051 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,051 reviews

December 28, 2020

Kevin Gittens did an excellent job of facilitating the purchase of my first Lexus. Kevin is an excellent balance of personable and professional. Kevin was knowledgeable and friendly and delivered on all p More

by B. Power
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2020

This car is my baby. She is always well cared for and the wash/clean is always a welcomed perk! Downside is, I always get a nicer car than what I currently have as a loaner. It results in me wanting an upgr More

by Naushin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CARMEN Jones
December 23, 2020

We were pleasantly surprised how easy Lexus and Sue Vincent made our car purchase experience. We had not bought a car for 16 years and our past experiences had been very stressful, price haggling,”have More

by Carol
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Geeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
December 23, 2020

My wife and I dealt with Kevin Gittens for the purchase of our new Lexus. Kevin was great to deal, took the time answer our questions, was excellent to deal with on pricing, I would highly recommend Kevin More

by Mike W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gittens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Rossini
December 22, 2020

Karen is consistently excellent and we are always pleased with our service. We use Lexus service to be sure the job is done right. The car is always washed and ready in a timely manner. More

by cmacrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2020

Excellent service. I had a couple of specific demands which were met. I keep my tires at different pressures. Everything done on time. Waiting area properly set up for social distancing. More

by hergofer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2020

Larry helped me get my new car. He responded to all my questions promptly. He showed a high level of professionalism and I’m satisfied with my purchase. More

by lixxxxx
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2020

Larry was very nice and very professional. He is also very patient to introduce all the cars we interested. Our family likes the car we purchased. More

by Christine0907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2020

Larry helped me pick my car which was of great value and condition. He always replied to my message when I had any question about my car. He also helped me get a big discount for rust protection. Highly rec More

by yolanda_klyy
Recommend Dealer
Yes
Employees Worked With
Jack Ji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2020

Great service with Rick and this is why I will continue to come and Purchase a vehicles from him . Keep up the great work. See you soon More

by B_osman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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