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Lexus of London
London, ON
4,292 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,292 reviews
November 24, 2021
Very good, very good, very professional, very gracious, very friendly, very gentle very ok ok very friendly, very gentle very ok ok More
by baiyang yan
Employees Worked With
November 24, 2021
My first time at this dealership and what an amazing experience it was. Quick, efficient and no nonsense service. Two thumbs up. experience it was. Quick, efficient and no nonsense service. Two thumbs up. More
by shamimmalik
Employees Worked With
November 23, 2021
Very easy, efficient and friendly service. Received a shuttle back home and was offered one when my vehicle was ready. shuttle back home and was offered one when my vehicle was ready. More
by JL
November 23, 2021
Excellent dealership to work with; friendly, knowledgeable, and professional staff to discuss my automobile options and needs with. Jordan Skellett was my sales associate and I found him to be f knowledgeable, and professional staff to discuss my automobile options and needs with. Jordan Skellett was my sales associate and I found him to be forthright, caring and extremely knowledgeable about the Lexus brand and why it would work for my daily needs...especially when compared to other dealerships/models in the price range. I could not ask for a nicer individual to work with and will highly recommend Jordan to my family, friends, and neighbours. Thank you Jordan for taking the time to meet with my wife and I during our visit and I look forward to continuing to work with you again to discuss our next Lexus vehicle! Thanks again! More
by Nicholas
Employees Worked With
Jordan Skellett
November 20, 2021
Location is very convenient & accessible. Showroom is inviting & staff are welcoming, courteous & knowledgeable. We are repeat customers & have always experienced a high level of service at Lexus of Lond inviting & staff are welcoming, courteous & knowledgeable. We are repeat customers & have always experienced a high level of service at Lexus of London. More
by Ellie
Employees Worked With
Lillian, Sue Vincent, Lauren Rossini
November 19, 2021
Am impressed by the staff, very polite, attentive and helpful.Seeing a deaf mechanic to me was impressive. helpful.Seeing a deaf mechanic to me was impressive. More
by Jabu
Employees Worked With
November 19, 2021
I am always pleased with the service I get from Lexus of London. I choose them everytime! London. I choose them everytime! More
by jdbradt
Employees Worked With
November 19, 2021
Eveyone at this dealership very friendly and their sales and service department are very knowledgeable. sales and service department are very knowledgeable. More
by Jani
