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Lexus of London
London, ON
4,099 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,099 reviews
October 29, 2021
Great service and staff as always. Have been a customer for 27 years. They are the best. for 27 years. They are the best. More
by Rita
October 29, 2021
This is the best dealership I have ever dealt with. They are so professional and congenial. I am so happy that I decided to drive from Burlington to London for service! are so professional and congenial. I am so happy that I decided to drive from Burlington to London for service! More
by jdriscoll6
Employees Worked With
Other Employees :
Tiffany Zhang, Lauren Rossini
October 26, 2021
Rick Watson has a wonderful personality, his knowledge and confidence made me feel comfortable in making my decision to purchase from Lexus. 5* and confidence made me feel comfortable in making my decision to purchase from Lexus. 5* More
by karenedwards329
Employees Worked With
October 26, 2021
The whole team was excellent. The car was well detailed and full of fuel. Rick was a pleasure to deal with. and full of fuel. Rick was a pleasure to deal with. More
by jcamwilton
October 26, 2021
We were very pleased with Kevin Gitten's efforts - he covered all the bases and was encouraging rather than overpowering. He was knowledgeable and professional. We'll be looking for him when we're ready covered all the bases and was encouraging rather than overpowering. He was knowledgeable and professional. We'll be looking for him when we're ready to buy again. Also, Tiffany Zhang did a superb job of explaining the features of the vehicle upon delivery. All in all, a great experience purchasing a great vehicle. More
by jiminyg
October 25, 2021
Very friendly atmosphere and helpful, make you feel comfortable with making a purchase through their dealership comfortable with making a purchase through their dealership More
by kpavlicic
October 25, 2021
Kevin was very professional and patient with setting me up on the Lexus and Carplay app. Very good customer service. up on the Lexus and Carplay app. Very good customer service. More
by Bob W.
Employees Worked With
October 25, 2021
It was an excellent car purchase experience. I am very happy to have such excellent service happy to have such excellent service More
by 1434637558
Employees Worked With
October 24, 2021
Allen is very professional and he gives me a lot of useful suggestions when I was choosing the car. I definitely recommend him. useful suggestions when I was choosing the car. I definitely recommend him. More
by Shen
Employees Worked With
