Lexus of London

I am 90 years old and only able to walk with the help of 2 walking sticks. I was helped to my chair so I wouldn't slip on the polished showroom floor and also helped to my car so I wouldn't slip on the f 2 walking sticks. I was helped to my chair so I wouldn't slip on the polished showroom floor and also helped to my car so I wouldn't slip on the frozen parking lot. This is exceptional service. More

Service was completed on time as promised. Appreciate the complementary vehicle wash. Don’t know the name of personnel involved. Loaner vehicle was also appreciated. complementary vehicle wash. Don’t know the name of personnel involved. Loaner vehicle was also appreciated. More

The only reason why i bought from Lexus of London was Nathan. Nathan is friendly and approachable. Very knowledgeable and great attention to detail. Nathan is a great asset to this dealership. Nathan. Nathan is friendly and approachable. Very knowledgeable and great attention to detail. Nathan is a great asset to this dealership. More

My Lexus made it in time before weather change for snow tyres to be fitted on Thursday. Snow fell Saturday. As always the attention given to me and my car was exemplary. tyres to be fitted on Thursday. Snow fell Saturday. As always the attention given to me and my car was exemplary. More

Always excellent service. Will continue. Treated with absolute curtesy. I wish I needed one of your new cars. Alex Vardanis 143 Wychwood Place, London,Ontario. 519 471 7811. absolute curtesy. I wish I needed one of your new cars. Alex Vardanis 143 Wychwood Place, London,Ontario. 519 471 7811. More

What a great experience! Sue was knowledgeable, courteous, and professional. Enjoyed dealing with her! Was very impressed when we picked up the vehicle with the great job in detailing, as it was a courteous, and professional. Enjoyed dealing with her! Was very impressed when we picked up the vehicle with the great job in detailing, as it was a previously used car. More

Very impressed with the service here! Everything from the test drive to picking up our new vehicle! Nathan was a very personable, professional young man ! My husband sold cars for 30 years and if he was impr test drive to picking up our new vehicle! Nathan was a very personable, professional young man ! My husband sold cars for 30 years and if he was impressed that’s a good day! 5 star rating from us on Nathan and the dealership! More

This dealership is a highly invitational place. I have a purchasing process that serves me well b/c it equips me with complete knowledge about vehicles under consideration before I take a decision. Doing s purchasing process that serves me well b/c it equips me with complete knowledge about vehicles under consideration before I take a decision. Doing so takes a long time; about two months for this purchase. Rick Watson clearly understood this approach and showed a level of product knowledge and patience that was second to none that I have experienced. I was particularly impressed with how thoroughly Rick sought out answers to question after question that I presented to him. He engaged other Lexus team members to provide information in their areas of specialty when appropriate and remained in constant communication with me as the process unfolded. From among nine luxury SUV makes and models that were under consideration this year, I was able to confidently choose the RX350 as my daily driver for the next 5-6 years. If the level of maintenance service during this time matches the sales experience, it's a "slam dunk" that this Lexus dealership will be part of that process too. More

I was introduced to Nathan Butcher as a sales person for Lexus. As a senior I appreciated Nathan’s knowledge and easy going spirit as he explained all the bells and whistles of the Lexus 2021 ES250 AWD. Hav Lexus. As a senior I appreciated Nathan’s knowledge and easy going spirit as he explained all the bells and whistles of the Lexus 2021 ES250 AWD. Having purchased 2 new Corolla’s I was looking for a step up. He sold me on the the Lexus and I am waiting for my new car. He is very good at what he does. 😃 More

The most hassle-free car purchase experience, most of the work was done by email and phone, friendly people, great dealership, they definitely earned the 5 🌟 rating. work was done by email and phone, friendly people, great dealership, they definitely earned the 5 🌟 rating. More