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Lexus of London

London, ON

4.9
4,160 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
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1065 Wharncliffe Rd S

London, ON

N6L 1J9

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Showing 4,160 reviews

July 29, 2022

Always friendly and knowledgeable staff. Work was done complete and on time for me again this time More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hi Chris, Thank you for taking the time to leave a review! Have a great day! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

July 29, 2022

Always a pleasure to get my service done at Lexus of london. Karen responded quickly to my query for a quote and Romero looked after me very well, as usual, when I brought my vehicle in for the quoted More

by Frankb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hi Frank! Thank you for taking the time to leave a review about your service experience! Have a great day! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

July 28, 2022

Purchased a pre-owned toyota camry from this dealer. Got to test drive and spend a decent time checking the vehicle out, and ensuring I'm confident enough to move forward with the process. Same day purc More

by Issam Aleian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Geeves
Aug 12, 2022 -

Lexus of London responded

Hello Issam! Thank you for taking the time to leave a review about your experience and for allowing us the opportunity to earn your valued business. Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

July 28, 2022

HE IS THE BEST SELLOR I HAVE EVER MET. VERY PROFESSTIONAL AND CONSIDERATE TO THE CUSTOMER. VERY TRUSTFUL More

by wei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hi Wei! Thank you for taking the time to leave Larry a review. Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

July 28, 2022

Great dealership, let me find the car I like very quickly, the service is also great. More

by 429478559
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hello! Thank you for taking the time to leave a review. Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

July 28, 2022

Very very good and love the service from Allen very convenient. I had a very good experience More

by mamepoku0116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Tiffany, Jack Ji, Allen Zhang
Aug 12, 2022 -

Lexus of London responded

Thank you for taking the time to leave a review. Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

July 26, 2022

Really good service from Lexus of London and Allen, he offered me really good price for my Lexus More

by Songlinli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Zhang
July 26, 2022

I was extremely impressed with this dealership. The product is amazing and the people too! More

by David Lakhan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan B
Aug 12, 2022 -

Lexus of London responded

Hi David! Thank you for taking the time to leave a review! Have a great day! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

July 26, 2022

Easy to communicate with and very efficient, they understand your needs and find the vehicle that can meet your needs with good price More

by xali0830
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hello! Thank you for taking the time to leave Larry a review. Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

July 25, 2022

Allen jack Larry are friendly sales. Super helpful. Best experience in Lexus. Five stars for them! More

by baoyide111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Ji, Allen Zhang
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