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Lexus of London
London, ON
4,016 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,016 reviews
May 05, 2022
I keep coming back because of the excellent customer service, I’m always treated well service, I’m always treated well More
by JenniferH
Employees Worked With
May 05, 2022
The service and personal care at this dealership has always been excellent. This my fourth Lexus even though I love the RX350, I have to say the dealership service and care goes a long way.. always been excellent. This my fourth Lexus even though I love the RX350, I have to say the dealership service and care goes a long way.. More
by imridwaldie
May 04, 2022
This dealership is like no other that we have experienced. Their friendly, respectful and experienced staff made our purchase stress free. They are a pleasure to deal with and any inquiries are h experienced. Their friendly, respectful and experienced staff made our purchase stress free. They are a pleasure to deal with and any inquiries are handled promptly and efficiently and that's what keeps us coming back. More
by Sierra
May 04, 2022
We stopped by without an appointment and we’re introduced to Kevin Gittens. As one would expect from a Lexus dealership, Kevin is personable, knowledgeable and professional. We were very satisfied with our v to Kevin Gittens. As one would expect from a Lexus dealership, Kevin is personable, knowledgeable and professional. We were very satisfied with our visit and recommend London Lexus and Kevin. More
by Mike
May 04, 2022
Having an excellent service with Mr. Larry! If you wanna get a car, getting help from Larry! Larry! If you wanna get a car, getting help from Larry! More
by Regan
May 03, 2022
Nice sales service, very nice dealership and car. Totally satisfied. Enjoy my new car every day. Totally satisfied. Enjoy my new car every day. More
by filoria52034
Employees Worked With
May 03, 2022
Great service, very personable and professional. Sue was very knowledgeable and friendly, made the whole process so easy and seamless. Sue was very knowledgeable and friendly, made the whole process so easy and seamless. More
by joseph
May 03, 2022
Would recommend this dealership to anyone it is the best I’ve ever dealt with. I’ve ever dealt with. More
by tomandmarg
May 03, 2022
Allen is really nice and helpful. He is willing to answer my all questions patiently. He is willing to answer my all questions patiently. More
by Chen Qu
Employees Worked With
Other Employees :
Jordan Skellett
May 03, 2022
This is the 4th vehicle we have purchased from Lexus of London, so obviously, Yes we are very pleased with the dealership. Our Previous Sales associate has retired so this was our 1st dealing with Rick Wa London, so obviously, Yes we are very pleased with the dealership. Our Previous Sales associate has retired so this was our 1st dealing with Rick Watson and the process was seamless, quick and easy. More
by patrick10small
