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Lexus of London
London, ON
4,067 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,067 reviews
August 11, 2022
Larry is fantastic. He helped me to find the best car which is suitable for me and my family. He helped me to find the best car which is suitable for me and my family. More
by X. C
August 11, 2022
Great service, fast ! Professional people, so helpful and nice . The best dealer in town. 100% recommendation Professional people, so helpful and nice . The best dealer in town. 100% recommendation More
by julita
August 10, 2022
I felt very very comfortable once I started to contact with Allen Zhang, not only for his Excellent service , Professional attitude but the great environment of dealership h is working at as well. with Allen Zhang, not only for his Excellent service , Professional attitude but the great environment of dealership h is working at as well. More
by Yongtao Guo
August 10, 2022
Allen is the best sales person I’ve ever met. He is truly concerns your demand and situation to recommend the right car for you. He is truly concerns your demand and situation to recommend the right car for you. More
by Zicheng
Employees Worked With
Other Employees :
Lauren Rossini
August 09, 2022
Just purchased a vehicle from Jillian! Great to deal with! Very smooth transaction. Highly recommend! Great to deal with! Very smooth transaction. Highly recommend! More
by mit6725
Employees Worked With
August 06, 2022
Service is explained clearly. We were updated as necessary. Service completed in timely manner. Karen is great to work with. We were updated as necessary. Service completed in timely manner. Karen is great to work with. More
by pat_parnell
Employees Worked With
August 05, 2022
Pretty nice service! I do enjoy this purchasing experience with their incredible customer service, and I would absolutely recommend those friendly sales to you if you wan I do enjoy this purchasing experience with their incredible customer service, and I would absolutely recommend those friendly sales to you if you wanna buy a wonderful car! More
by jiangjiawen12343
August 05, 2022
The service staff are incredibly friendly and very accommodating - they always greet me by name. They go above and beyond to keep people happy. When it would have taken some re-scheduling for me to accommodating - they always greet me by name. They go above and beyond to keep people happy. When it would have taken some re-scheduling for me to come get my car after service, they offered to drop the car at my door. With they way they treat us, I can't see ever buyer a non-Lexus car. More
by Lcampbell
August 05, 2022
Awesome service. Friendly, pleasant, quick and genuinely care about my car's issue. Reasonable rates. Very impressed and completely satisfied with my visit. Friendly, pleasant, quick and genuinely care about my car's issue. Reasonable rates. Very impressed and completely satisfied with my visit. More
by lisareuter
August 04, 2022
It was a great experience dealing with Jillian on a recent purchase. She was friendly and professional and provided excellent customer service. I would definitely return to do business again. recent purchase. She was friendly and professional and provided excellent customer service. I would definitely return to do business again. More
by Mert
