Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,610 reviews
The experience was great, staff was very helpful and knowledgable. Lauren Rossini was able to resolve a few issues I had by coordinating with the service team and very prompt in informing me of the prog knowledgable. Lauren Rossini was able to resolve a few issues I had by coordinating with the service team and very prompt in informing me of the progress. More
I recently purchased a 2021 ES from the dealership. Sue and Lauren were super friendly and really helpful. They have excellent customer service. Highly recommend this dealership. and Lauren were super friendly and really helpful. They have excellent customer service. Highly recommend this dealership. More
We dealt with Jordan Fera when we bought our corvette….this process was slightly complicated on our end due to an insurance claim. Jordan worked through this with us, was very patient, informati corvette….this process was slightly complicated on our end due to an insurance claim. Jordan worked through this with us, was very patient, informative and professional. The dealership was clean and well organized when it came to the sale process and finalizing the deal! Thank you !!! More
Larry is very professional and helpful during the complete process of my leasing the new car. I very appreciate with his high quality service. I will continue cooperating with him and this dealership complete process of my leasing the new car. I very appreciate with his high quality service. I will continue cooperating with him and this dealership. More
Excellent customer service from our sales rep Mr. Gittens. Extremely helpful through the entire process. Thank you for going above and beyond to deliver our vehicle to another city as well. Gittens. Extremely helpful through the entire process. Thank you for going above and beyond to deliver our vehicle to another city as well. More
Excellent customer service from our sales rep Mr. Gittens. Extremely helpful through the entire process. Very knowledgeable about what he sells. Would refer friends and family. Gittens. Extremely helpful through the entire process. Very knowledgeable about what he sells. Would refer friends and family. More
Always transparent, never upsell anything and are very professional. I always wanted to take my key staff with me to show them what customer service is all about professional. I always wanted to take my key staff with me to show them what customer service is all about More
Courteous, efficient and always a loaner Excellent Courteous, efficient and always a loaner Excellent overall. I know going and having my Lexus serviced by a dealership that sells and services my v Courteous, efficient and always a loaner Excellent overall. I know going and having my Lexus serviced by a dealership that sells and services my vehicle I’m extending the life of the car. More
Very professional. I received an estimate of the repair which I accepted. The customer service lounge is well stocked with coffee, tea, and snacks. There is a charge centre for my electronics and very comf which I accepted. The customer service lounge is well stocked with coffee, tea, and snacks. There is a charge centre for my electronics and very comfortable chairs. I was asked if there was anything I needed while I waited and they washed and cleaned my RX inside and out. The customer service experience was exceptional. More
Excellent service that makes me drive from Kitchener. It has always been very friendly environment. Looked after well. Price is quite reasonable compare to other dealers around. has always been very friendly environment. Looked after well. Price is quite reasonable compare to other dealers around. More