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Lexus of London
London, ON
4,010 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,010 reviews
October 12, 2022
The sales person Kevin and the sales manager Stephani were extremely friendly honest and they explained all issues related to the car.I highly recommend dealing with them without any hesitant were extremely friendly honest and they explained all issues related to the car.I highly recommend dealing with them without any hesitant More
by hassan_salam
October 12, 2022
We’re very happy with our experience with both Kevin and Chris. We thought our search was hopeless and they made it possible! Chris. We thought our search was hopeless and they made it possible! More
by Jan
October 07, 2022
Allen is really helpful, quick at responding messages and answering all my concerns. Definitely will recommend him to my friends! answering all my concerns. Definitely will recommend him to my friends! More
by Keilantra
Employees Worked With
October 07, 2022
Jordan is very professional. He identified our needs and acted accordingly to get us the vehicle we needed. I recommend him for your vehicle needs. He identified our needs and acted accordingly to get us the vehicle we needed. I recommend him for your vehicle needs. More
by vihar2543
Employees Worked With
Jordon Craib
October 07, 2022
Fantastic service from Karen and Mario! Thanks for looking after the GS! Highly recommend the team at Lexus of London Service. Thanks for looking after the GS! Highly recommend the team at Lexus of London Service. More
by sonnycheng92
October 06, 2022
Allen is a good salesperson. He help me to find the best car for me. He help me to find the best car for me. More
by 1969753968
October 06, 2022
The best sale I ever seen. Good good Good I’ll suggest all my friend Good good Good I’ll suggest all my friend More
by M
October 06, 2022
It was truly a pleasure working with Lexus of London. Allen and John are always ready, able and willing to provide excellent customer service. Speaking with them helped me get exactly what I was looking Allen and John are always ready, able and willing to provide excellent customer service. Speaking with them helped me get exactly what I was looking for, I am extremely happy with the new vehicle. More
by owenli_
October 06, 2022
Allen is fantastic, the car he suggested is suitable for me to use, and he is really nice person. me to use, and he is really nice person. More
by cuibinjin
October 06, 2022
My husband and I noticed the tire pressure on one of our tires was significantly lower than the others, but the tire did not appear flat. We were on our way out of town for an important appointment and had tires was significantly lower than the others, but the tire did not appear flat. We were on our way out of town for an important appointment and had to get there. We dropped into Lexus without an appointment and service advisor Dale went above and beyond to make sure we could get to our appointment safely and on time. We were so appreciative of his attention to this matter as a drop in. We have owned 8 Lexus vehicles and we will continue to support Lexus products, and the entire Lexus experience. Thank you Lexus of London! Sincerely, Suzanne Slade More
by suzanny6009
Employees Worked With
