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Leduc Chrysler - Service Centre

Leduc, AB

4.7
159 Reviews

159 Reviews of Leduc Chrysler - Service Centre

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February 19, 2022

Dawn was super helpful and made sure everything was taken care of for me. Went above and beyond to make sure my service repair was taken care of. More

by rdmar2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Manuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Leduc Chrysler responded

Thank you for sharing with us rdmar2013 -CRM

February 18, 2022

Five stars just isn't' enough to rate the stellar service I once again received from Brad McDonald and the service dept at Leduc Chrysler, absolutely outstanding and worthy of 100 stars for sure!! As always More

by Kellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Leduc Chrysler responded

Thank you for taking the time to review us Kellie, We appreciate your kind words and your appreciation for Brad McDonald, We also appreciate your "100Star" rating, Brad goes above and beyond for his customers to ensure satisfaction every time. No stress, No worries just happy customers. Thanks again CRM

February 10, 2022

Great and friendly service, dawn went above and beyond to help me get my transmission warrantied after it blew up after only 15k! Highly recommend this dealership and service department! More

by 302thunderbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Manuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rylan desjardine
Feb 14, 2022 -

Leduc Chrysler responded

302thunderbird, We are sympathetic to these unforeseen circumstances.. Thank you for sharing positivity in light of the situation, happy to hear our team member was able to get this issue taken care of for you. -CRM

February 08, 2022

Just had my ram 1500 serviced at Leduc Chrysler. (Oil change) I had received 2 phone calls from an Edmonton number about a service promotion and my truck hadn’t been to the dealership for some time. Whe More

by danhommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Albers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Manuck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Leduc Chrysler responded

Good Afternoon, "Danhommy" We would like to take this opportunity to thank you for taking the time to share your concerns with us and for revisiting our shop for a third time since moving back to town. Our knowledgeable and detail oriented team of service advisors are here to go over oil change and inspection reports with you in entirety if there are any recorded findings. We would like to apologize, our teams effectiveness has made various improvements since your last visit, this includes a more one on one approach with with our customers, this gives us the chance to go over reported issues (if any) our mechanics may have found. Reports are available after your vehicles service work has been preformed, then delivered to the customer through dictation as to create efficiency for a smoother and efficient visit. We apologize for our shop mechanics "topping up" your washer fluid reservoir prior to your trip, we just like to make sure things are taken care of/maintained in our possession, in light of the situation if there was room for more washer fluid, our guys are going to make sure its as full as can be for you, with the way the roads have been recently can never have to much washer fluid. We appreciate your loyalty to Leduc Chrysler exclusively, for all of your repairs needs in the past. The last thing we want is for our customers to have a less than satisfactory experience, if there's more we can improve on in the future during your next visit, please inform the advisor you dealt with and we can take extra time to prepare a detailed inspection report for you to take home with you. Thank you for reaching out Leduc CRM

January 26, 2022

Since Covid, I’ve struggled to find people worth engaging with let alone doing business with. They are nothing but pleasant people to deal with and make you feel at home. They notified me of the recall on my More

by Chancé Snethun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Manuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Wilhauk
Jan 28, 2022 -

Leduc Chrysler responded

Thank you for sharing your 5 star rating with us Chance' Snethun. We appreciate you giving us the opportunity to work with you and your vehicle. Its our pleasure! -CRM

January 26, 2022

Clean and Great working area Staff go beyond to make you feel welcome. Assures you know what is done and why More

by Millidiots
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Wilhauk
Jan 28, 2022 -

Leduc Chrysler responded

Thank you for sharing with us! We look forward to your next visit -CRM

January 22, 2022

All of the staff here are very friendly and try to do anything they can to help. Having my vehicle serviced here was quick and stress-free More

by autumnmatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Albers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Vandenberghe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Manuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Wilhauk, Fred Cortez
Jan 24, 2022 -

Leduc Chrysler responded

Thank you for sharing! -CRM

January 07, 2022

Exceptional service and help when needed! Congratulations to both Dawn and Judy for helping us out during the cold winter! Thank You! Our truck heater blower went down, they managed to get us fitted in duri More

by lengrainger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Manuck, Judy Wilhauk
Jan 10, 2022 -

Leduc Chrysler responded

Thank you for sharing your experience with us lengrainger, Our service department is always ready to help when they can.. -CRM

December 29, 2021

They always provide exceptional service. Keeping me informed as to the status of the service. More

by Rescue62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Wilhauk
Jan 04, 2022 -

Leduc Chrysler responded

Thank you for sharing.. -CRM

December 22, 2021

Great service...in and out...very polite and very happy to see you ...I think they are the BEST ***** More

by davidstepanko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Wilhauk
Dec 29, 2021 -

Leduc Chrysler responded

Thank you for your review! -CRM

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