Leduc Chrysler - Service Centre

Extremely dissatisfied with the lack of detail from Leduc Chrysler. I brought my 2019 ram truck in for an inspection and 100,000km fluid change and interior detail. I got a call from service with a few items Chrysler. I brought my 2019 ram truck in for an inspection and 100,000km fluid change and interior detail. I got a call from service with a few items that need to be addressed. One of the items was an oil change..... if they looked at the sticker in the windshield they would see it was completed less than 3000km ago. Then the "typical" air filters a dealership likes to sell. I explained that the engine air filter was replaced less than 3000km ago. He continued to say it was dirty and needed to be replaced. I finally agreed. They left the filter in the truck for me to look at.... Yes it has a touch of dust on the outside but the rest is beautiful and white like it should be with less than 3000km. Second item is they wanted to do a wheel balance which I agreed needed to be done. They charged me over $150 to clean some dirt from my rim... Ok fair. But when I went to pick up my 2019 ram truck after paying over $3000.00 for "service" they couldn't even be bothered to give it a quick wash. Maybe the guy who charged me $150 to clean my rims could have given it a quick rinse?? Third item: The interior/exterior detail was never completed. He did explain that the lady who does it went off sick. Ok I can understand but the truck was in the shop for 8days and there was nobody else that could do it?? The last item that makes me realize the complete lack of detail at Leduc Chrysler is, my driver door has an awful squeak to it each time you open it. Normally I just put a quick spray on it and it's good for months. The service guys were in and out of my truck numerous times and would have definitely noted the loud squeak. But couldn't even be bothered to give it a quick spray. The only attention to detail you will find at Leduc is when it comes to your bill. So disappointed. More

They are awesome to deal with would recommend them to all my friends .They are very thorough and friendly my friends .They are very thorough and friendly More

Friendly and informative front end service reps. always good service from the mechanics at the back. good service from the mechanics at the back. More

Very friendly and clean. Comfy waiting room with coffee, TV and vending machine. Oil change could be 15mins faster but overall good experience. TV and vending machine. Oil change could be 15mins faster but overall good experience. More

Thank-you so much Fred for fixing my radio in my car. Excellent service, awesome people. I was even shuttled. My husband bought a truck from them a few years back and we have always been happy. Thank-you Excellent service, awesome people. I was even shuttled. My husband bought a truck from them a few years back and we have always been happy. Thank-you More

The service department is top notch. Each person at the counter is friendly, courteous and sympathetic to the struggle you are having with your vehicle. Customers are not usually very happy about being th counter is friendly, courteous and sympathetic to the struggle you are having with your vehicle. Customers are not usually very happy about being there as it is likely to be an expensive visit. Each representative can easily diffuse touchy situations and make the customer at ease. I admire their efforts and appreciate the level of service I receive. More

I had a flat tire, got there just before closing and everyone did a fantastic job getting it fixed quickly. Very friendly and professional service! everyone did a fantastic job getting it fixed quickly. Very friendly and professional service! More

Had a flat tire in the morning, got it fixed. Had another flat in the afternoon, went to OK tire in Leduc and he said he could not fix it until Thursday! I had a 45 minute drive to home, went to Leduc Chrysl flat in the afternoon, went to OK tire in Leduc and he said he could not fix it until Thursday! I had a 45 minute drive to home, went to Leduc Chrysler and Judy took me right in fixed it all and sent me on my way. Absolutely the best service in an emergency ever! Thank you Judy! More

I have to say I had the most awesome experience with the service department on December 30th at 7:30am. I believe the service rep was DAWN. She was so happy and welcoming. It was great to have such a warm service department on December 30th at 7:30am. I believe the service rep was DAWN. She was so happy and welcoming. It was great to have such a warm and lovely experience first thing in the morning. Totally made my day. P.s. I was the first one in at 7:30am driving the white jeep grand cherokee. Thank you 😊 Happy new year!! More

Such a great experience with the service team who went above and beyond to accommodate me to get my Dodge Ram R3500 on the road again. Thank you again and I look forward to seeing you again soon. above and beyond to accommodate me to get my Dodge Ram R3500 on the road again. Thank you again and I look forward to seeing you again soon. More