Lakewood Chevrolet

The right truck, right time I had been looking for a specific truck and Lakewood had it. I inquired about it on their website and got a phone call within 15 minutes. I'm from ou I had been looking for a specific truck and Lakewood had it. I inquired about it on their website and got a phone call within 15 minutes. I'm from out of town and had to deal over phone and email. I must admit, they made it simple. Negotiating a price was easier than most places. I had been dealing with my local dealers but they couldn't get me the truck I wanted or at a price I was willing to pay. Sean Simon did both for me with less hassle. I made the drive to Edmonton, bought the truck and was back on the road in a couple of hours. They were aware of my situation and we're prepared to make it as quick and painless as possible. I was pleasantly impressed. My only hassle was when they registered my new truck for me, they did it to a new plate instead of the old one I had with me. Not a big deal, and they paid the registration for the mix up. All in all, it was the easiest truck I've purchased. I know everyone's experience is different, mine was positive. I would recommend to friends and family. More

Great customer service I purchased a 2017 Chevrolet Silverado from this dealership. I looked at several similar trucks at other GM or Chevrolet dealerships and felt the I purchased a 2017 Chevrolet Silverado from this dealership. I looked at several similar trucks at other GM or Chevrolet dealerships and felt the most comfortable at this dealership. They understood my needs and were able to provide me with the best possible outcome. Thank you and I look forward to doing business with for any future purchases I may make. More

Above & Beyond The staff were observant, accommodating and went above & beyond being patient and helpful. Rather than feeling like "just another customer" the staff The staff were observant, accommodating and went above & beyond being patient and helpful. Rather than feeling like "just another customer" the staff excelled in making me feel like a human being walking into the shop rather than "more money" walking into the shop. Erika went above and beyond to help me with the servicing of my vehicle. My two year old son was with me and their customer service was phenomenal - to the point that before we even left the dealership my son was asking where the shuttle driver, Floyd, was and that he wanted to go visit him some more! More

silverado purchase Sales agent, finace , and manager were very accommodating and friendly. Answered all queries too. I'm comfortable with the deal. Truck in good conditi Sales agent, finace , and manager were very accommodating and friendly. Answered all queries too. I'm comfortable with the deal. Truck in good condition too. More

Simple, fast, fair, and human. I have been dealing with Lakewood for 10 years, and they are by far the best customer service dealership I have ever been too. No tricks. Full disclos I have been dealing with Lakewood for 10 years, and they are by far the best customer service dealership I have ever been too. No tricks. Full disclosure. They call for unexpected things on the repair and the service sales people know vehicles. Cory in service is this company's knight in shining armor but has recently been promoted. More

Excellent service The sales consultant, Vince Morrison, was very attentive, knowledgeable,and not overbearing. Was able to answer all our questions. very happy with the The sales consultant, Vince Morrison, was very attentive, knowledgeable,and not overbearing. Was able to answer all our questions. very happy with the service.. Dan Bass was excellent as well. He took the time to talk with us about our vehicle and what was available for us. Very personable. Tammy Gordashko was very professional and helpful. All three employees are excellent representatives of Lakewood Chevrolet. More

Excellent customer service, very friendly staff I dropped my car off with James for a regular oil and tire change and inspection. He did an excellent job of keeping in informed about what the status I dropped my car off with James for a regular oil and tire change and inspection. He did an excellent job of keeping in informed about what the status of my car was as well as explaining the results of my inspection with me. More

excellent service no complaints This was my third vehicle with Lakewood and as always it was a pleasant experience. No surprises here's your vehicle thank you for coming. This was my third vehicle with Lakewood and as always it was a pleasant experience. No surprises here's your vehicle thank you for coming. More

Buying a new truck for my mom Lakewood was fabulous to deal with. Joshua was so patient with my mother. She never felt pressured and she knew he'd be there for her even after the d Lakewood was fabulous to deal with. Joshua was so patient with my mother. She never felt pressured and she knew he'd be there for her even after the deal was done. More

Best experience ever in a dealership We came to Lakewood after talking with another dealership on the purchase of a new car. The other dealership was not willing to move on the price as We came to Lakewood after talking with another dealership on the purchase of a new car. The other dealership was not willing to move on the price as much as we had hoped, so we came to Lakewood. We told our story to the sales rep and told him what we wanted and what we were willing to spend. We were a few thousand apart on the deal and we knew it. We were open and honest and they were too. In the end, they came up and we came down. No high pressure sales or back and forth with management. They dealt straight with us and didn't play any games. We has a lot of respect for dealerships that do that. When we took delivery of the car they were so helpful and seemed very happy that we were pleased. I have never felt so at home and at ease when buying a vehicle. I would recommend Lakewood to all my friends and family. They are a super group of people. More