Islington Chrysler Dodge Jeep Ram FIAT

Great Shuttle Driver Chrysler Islington Shuttle driver is a great guy with a great experience who knows all the streets and picks up the customer in a quick time with a sm Chrysler Islington Shuttle driver is a great guy with a great experience who knows all the streets and picks up the customer in a quick time with a smile on his face. I wish there were more drivers like him More

Great service and help My wife and I decided to look for a replacement for our car and were looking at Dodge Journey. We visited a few dealerships, but still haven't come ac My wife and I decided to look for a replacement for our car and were looking at Dodge Journey. We visited a few dealerships, but still haven't come across a deal until we met with Mohammed. I can definitely say thanks to his help and advice we felt like old friends and found our new Journey which we enjoy very much More

My minivan purchase Huge inventory to choose from. Lester was a pleasure to deal with and I think I couldn't get a better price. It was a pleasurable experience. Huge inventory to choose from. Lester was a pleasure to deal with and I think I couldn't get a better price. It was a pleasurable experience. More

Great service and good deal We came to buy a new car and Wilson helped us with everything. He was not only a pleasant and polite person to deal with, but also a real professional We came to buy a new car and Wilson helped us with everything. He was not only a pleasant and polite person to deal with, but also a real professional who had our interests in mind and tried to negotiate with the management all our requests and price adjustments. He is a great guy with a good sense of humour, and we'll recommend him to all our friends, who are looking to buy a vehicle. Wilson, we ARE going to be back for that RAM ;) More

Excellent experience Went to this dealership specifically for a jeep advertised online. Mohammed went above and beyond to help us get what we needed. Happy, friendly, and Went to this dealership specifically for a jeep advertised online. Mohammed went above and beyond to help us get what we needed. Happy, friendly, and very informative. More

Overall great experience We had gone to another dealership looking for a jeep but they offered us a used 2012 for more money than we bought a new 2016 at Islington. We worked We had gone to another dealership looking for a jeep but they offered us a used 2012 for more money than we bought a new 2016 at Islington. We worked with Mohammed Al-Barrak, who helped us negotiate a price we were comfortable with. Would certainly recommend this dealership. I also like that their inventor is available online so you can see what you like and the prices before even visiting. More

totally recommended I went there to find a specific car with all the extra there I wanted... And with a professional help and patience of Mohammed Al-Barrak I was able t I went there to find a specific car with all the extra there I wanted... And with a professional help and patience of Mohammed Al-Barrak I was able to make a very good deal on the car there I was looking for. Me and all my family, we are very happy. Our experience there was very good. They are very professional and friendly, they explain every thing for you and totally work with you to find your dream car on your budget... Totally recommended More

A dream come true Unbelievable service on all levels of purchasing my first car. I knew what I wanted when I walked into the dealership but it was way out of my price r Unbelievable service on all levels of purchasing my first car. I knew what I wanted when I walked into the dealership but it was way out of my price range and Rob made it all happen for me within 30 minutes. He took exactly what I wanted and put it together at the exact price I was comfortable with no issues at all. An hour later I put my money down. I have never had a better customer service experience or been more comfortable with any purchase. I walked away with no concerns, no questions left unanswered, as every person I spoke to gave me all of the information I needed and hid nothing. Not only was the whole purchase as smooth as it could have been, but I drove away in my new Jeep less than 24 hours after I first looked at it. Rob came in on his day off and made sure everything was ready for me to take it home in time to drive it to work the next day. I'm completely blown away. I could never imagine buying with anyone else. The greatest buying experience I could have had!!! More

TRANSACTION START HAD ISSUES BUT DEALERSHIP FINISHED STRONG OUT OF TOWN BUYER. VEHICLE NOT AS DESCRIBED. MADE IT RIGHT BY DOING EVERYTHING POSSIBLE TO SATISFY DELIVERY. CREDIT TO WILSON, PAT, ALEX, AND TERRY!! OUT OF TOWN BUYER. VEHICLE NOT AS DESCRIBED. MADE IT RIGHT BY DOING EVERYTHING POSSIBLE TO SATISFY DELIVERY. CREDIT TO WILSON, PAT, ALEX, AND TERRY!! More

2016 Jeep Renegade This must be the worse experience I have ever had purchasing a new vehicle. Purchased a brand new 2016 Jeep Renegade Trailhawk. The day of purchase This must be the worse experience I have ever had purchasing a new vehicle. Purchased a brand new 2016 Jeep Renegade Trailhawk. The day of purchase I asked to see a detail list of what equipment/features are installed on the vehicle or even to be explained to me. I was just told too look online. They couldn't even bother to show me themselves online at least. I purchased the vehicle because the price was right at the time and because of the vehicle colour. I thought the vehicle came with 8 way electric driver seat adjustment and dual climate control. Unfortunately it didn't and I realized that the day of pickup. That is due to dealer failing to explain the features installed and making customer feel very rushed the day of purchase. I saw the vehicle in person the day of purchase but couldn't drive it because there was no fuel in the car.....secondly I noticed that there was paint damage to the lift gate and was assured that this would be repaired by simply buffing it outand I left it at that thinking the dealer would do the correct thing and fix it as promised. The dealer had originally organized the pickup to be mid week but due to the sales agent not being there they changed the day to Friday pickup at noon. Here is my biggest disappointment. I arrived on Friday at noon and the vehicle was not ready for pickup. I was told it would be about one hour until it's ready. I said OK no problem. I waited for 6 hours!!! And in that 6 hours I was told that the lift gate hat to be repainted and was being done at that moment. Why was this not done prior to me arriving to collect my vehicle as arranged??? In the end I told the sales agent and the finance lady that did my paperwork the initial day, that this is totally unacceptable! I asked to speak to the general manager. The answer they gave me was he is not here today! The vehicle should be prepped the day before and all the customer needs to do is fill out the final paperwork, given his keys, and the vehicle delivered to the customer going through it with a rep making sure everything was to satisfaction. When the vehicle was finally ready (actually just before closing shop at 6pm) I was given the keys and that's it. Basically booted out the door! I had to inspect the vehicle myself. I found all 4 missing tire valve caps and here is the real kicker.....gas tank had less than ¼ full. They couldn't even deliver a brand new vehicle filled up!!! Cheap!!!! I did go back inside the dealership to complain and did get valve caps and got them to fill up the tank. Overall very disappointed in their service. Very very poor customer service! Would not recommend them to anyone!!! More