Islington Chrysler Dodge Jeep Ram FIAT

Smooth The whole process was smooth with minimal stress and Joe was extremely knowledgeable about the vehicles. The fact that some of the sales process was The whole process was smooth with minimal stress and Joe was extremely knowledgeable about the vehicles. The fact that some of the sales process was completed up front through phone and text made the purchasing process much easier. More

Excellent Service I have taken my car to this dealership's service department fur many years and they have always provided great customer service: friendly, reliable, t I have taken my car to this dealership's service department fur many years and they have always provided great customer service: friendly, reliable, taking time to explain work etc) When our car had a problem and we decided it was time for a new one I asked them and was sent to the Sales Dept where I was introduced to Alban Joseph. He was wonderful: friendly and listened to all our needs in a car. From the beginning of our interaction discussing our needs to the moment we picked up our new car and drove away, Alban provided amazing customer service with such positive energy and attitude. A genuinely nice person who made the process of buying a car less complicated and enjoyable. I am so thankful I was introduced to him to find our new & awesome car. Everyone else in the process was also great: Jeff, Wayne and also Joe who showed me how to set up my U Connect. I highly recommend Alban, the whole team in sales and of course the great service dept. (Especially Calvin & Elvin) . Thanks to all of you for your great customer service!!! More

Friendly, helpful, knowledgeable Staff I had a great experience purchasing my first van here. My husband is in a wheelchair and I have a young daughter so we needed the extra space for our I had a great experience purchasing my first van here. My husband is in a wheelchair and I have a young daughter so we needed the extra space for our family convenience. Alban was very friendly and helpful going over our options of features that would work for us. I went there on 3 occasions and on one of them, Alban was busy so another sales associate (sorry I forgot his name) jumped in to help so we didn't lose time while Alban was busy. It's great to see the teamwork. Wayne in finance was very friendly and helpful as well (I don't see his name in this review to select that we worked with him) so I want to be sure he also gets recognize for making us feel welcome and explaining all the details with this big purchase. He made us feel like friends/family and we had only just met. Great job to both Alban and Wayne for great customer service!!! More

Horrible Customer Service Purchased one of the dealerships most expensive vehicles on their Lot... and am so displeased with their customer service. I have purchased 14 vehicl Purchased one of the dealerships most expensive vehicles on their Lot... and am so displeased with their customer service. I have purchased 14 vehicles in a 3 year period, this being the worst customer service i have ever experienced. Unfortunately I don't have anything nice to say and buying an 85,000 dollar truck being their second most expensive vehicle next to the Viper, you would like to think you would be treated with respect and seem appreciated... however the only people who seemed to actually appreciate my business was the used car manager who took my Challenger in on trade and the finance department. The salesman was un-knowledgable and tried to smile and talk over me as i asked questions. The Owner of the dealership's Son was nothing but rude, pretentious and inconsiderate not to mention how he spoke down to me while looking at 85,000 dollar trucks... the dealership did not offer to include anything such as free oil changes or service, nothing was included and i did not hassle them on the price of the truck or what i was getting for my Challenger. So, i figured they should be willing to install a tonneau cover free of labour cost if i purchased the part right? no i was told it would cost me a few hundred dollars and that they would get back to me the next day on an actual price which it has now been 5 Days and have not heard back from the dealership. this just adds to the list of times they had not called me back after being told i would be receiving a phone call. one of the times i was told Saturday he would call me tomorrow... which it had started to get late the next day and figuring they forgot AGAIN, i called in to find they were not even open Sundays! i believe i did not receive a call back 4 or 5 times they said they would get in touch with me. i would never recommend anyone to go to this dealership, and if they did not have the exact truck i was looking for on their lot i would have went elsewhere and im extremely disappointed with their lack of customer service. More

Great Customer Service I had a fantastic experience with salesman Rob Valeri. He was friendly, honest and extremely knowledgeable. He understood my budget and did all he c I had a fantastic experience with salesman Rob Valeri. He was friendly, honest and extremely knowledgeable. He understood my budget and did all he could to keep me within it while giving me the amenities I requested. The sales manager, Jeff, provided fair counteroffers and since I knew what I wanted and how much it should cost, the deal was done quickly. More

First Vehicle From Islington Chrysler Wayne And Rob Were great. They Helped me getting the best deal on my Dodge ..They Got my vehicle faster then what i thought.. I m Loving it.. Wayne And Rob Were great. They Helped me getting the best deal on my Dodge ..They Got my vehicle faster then what i thought.. I m Loving it.. More

Third vehicle from Islington Chrysler Jeff, Keelan and Lester were a great team and were able to make the process of trading in and purchasing painfree. Thank you all for your assistance. Jeff, Keelan and Lester were a great team and were able to make the process of trading in and purchasing painfree. Thank you all for your assistance. More

Terrific Ron Guerron was terrific to deal with . Very professional and understanding. Helped me through the whole way during my trade and the new vehicle I pur Ron Guerron was terrific to deal with . Very professional and understanding. Helped me through the whole way during my trade and the new vehicle I purchased More

Pleasant person Rod Guerron is a great sales person and humorous. He is very enjoyable to work with. He really knows what you want and makes you feel very comfortable Rod Guerron is a great sales person and humorous. He is very enjoyable to work with. He really knows what you want and makes you feel very comfortable with you choices instead of pressing you towards one. I really recommend working with him, next time I am looking for a car it will be with Rod. Joseph More

Super Awesome! THANKS ROB, KEELAN, WAYNE ! Great experience purchasing my first Jeep! As soon as I entered the dealership I was warmly greeted by Rob - extremely friendly throughout the entire Great experience purchasing my first Jeep! As soon as I entered the dealership I was warmly greeted by Rob - extremely friendly throughout the entire process, has a great sense of humour, and not pushy at all. I have a busy work schedule and on multiple occasions, Rob stayed late after his shift to meet with me and even remained accessible on his days off. Dealt with Keelan regarding price and was super efficient in ensuring the vehicle was ready on time and to my standards. Wayne helped with the financing/warrantee options - very friendly and personable. Thanks Rob, Keelan, and Wayne!!! Apologies for the late review, anyone reading please go see these guys and you will not regret it. More