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Island Ford Superstore

Duncan, BC

4.5
1,124 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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6456 Norcross Rd

Duncan, BC

V9L 6C5

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Showing 1,124 reviews

November 23, 2015

Fantastic! After losing two vehicles to old age within 2 months of each other, my husband and I came here to find the perfect vehicle-and we found it! Thanks to More

by KinnysGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Spicer, Derren Jesson, Matthew McIntosh
November 18, 2015

Best salesman Ive ever dealt with Jordan was amazing. He listened to all of our concerns, and made us feel like family. Although the deal was taking a while, he kept us entertained, an More

by racerbugg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Spicer, Chris Tarala, Jordan Jones
November 16, 2015

Super service, helpful, knowledgeable people Ryan Provencal was very attentive, listened to our needs and then during the following days telephoned me in Victoria to advise me that what I was l More

by carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
the service manager and his assistant, the management on at the time of the sale, the insurance person, Ryan Provencal
Jan 18, 2016 -

Island Ford Superstore responded

Thank you for your kind words and continued support! Please tell your friends family and co-workers to come and ask for Ryan Provencal. I would be more than happy to give them the same experience! Sincerely Ryan Provencal Island Ford Duncan BC cell 250 732 3717

November 14, 2015

Not stressful at all Never bought a car on my own before and Ryan made it easy. His knowledge and helpfulness was really appreciated. I like as well that he was there wh More

by purpletoes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Provencal
Jan 18, 2016 -

Island Ford Superstore responded

Thank you for your kind words and continued support! Please tell your friends family and co-workers to come and ask for Ryan Provencal. I would be more than happy to give them the same experience! Sincerely Ryan Provencal Island Ford Duncan BC cell 250 732 3717

November 13, 2015

Dave Faithful Best Saleperson Ever! I don't normally do reviews, but if you are sick and tired of haggling for the best price, and want a nice pleasant purchasing experience this is your More

by Randy S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 13, 2015

Trust restored I've made two other purchases from another dealership (not ford)and had a horrible experience . After going to Island Ford I made the decision to trus More

by Steve w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernadette Scudder, Ryan Provencal
Nov 14, 2015 -

Island Ford Superstore responded

Thanks for the positive feedback. Ryan and the team do such a great job! Justin Pambrun General Manager

Jan 18, 2016 -

Island Ford Superstore responded

Thank you for your kind words and continued support! Please tell your friends family and co-workers to come and ask for Ryan Provencal. I would be more than happy to give them the same experience! Sincerely Ryan Provencal Island Ford Duncan BC cell 250 732 3717

November 13, 2015

Rcommendation for Ryan Provencal I am a continuing customer of Island Ford and recently purchased a 2014 Flex there. My salsman, Ruan Provencal was excellent. Not a sispersion on any More

by flexie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Everyone in service an Parts, Bernadette Scudder, Ryan Provencal
Jan 18, 2016 -

Island Ford Superstore responded

Thank you for your kind words and continued support! Please tell your friends family and co-workers to come and ask for Ryan Provencal. I would be more than happy to give them the same experience! Sincerely Ryan Provencal Island Ford Duncan BC cell 250 732 3717

November 08, 2015

Outstanding Service We purchased a new Mustang and found the service exceptional. Sandra was a pleasure to deal with and extremely helpful and knowledgeable with our pur More

by R & C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 05, 2015

Customer Service Didnt actually buy a vehicle from this dealership but was very impressed with Edie's politeness, professionalism and eagerness to get this done quick. More

by BroncoKing
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 28, 2015

Exellent. Low stress process. My recent purchase of a new Escape was a pleasant and smooth transaction. Starting with sales person Sandra Jurcic pleasant and professional in every More

by Blackjack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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