Harris Kia

We bought a Kia Soul at the spur of a moment.My husband had men tined a new smaller vehicle, just then we drove behind a Kia Soul, I said I like that one, the dealership was just around the corner. Marcelo had men tined a new smaller vehicle, just then we drove behind a Kia Soul, I said I like that one, the dealership was just around the corner. Marcelo took us on a test drive, all the way we were enjoying the Kia, it was sliding over the road, the sound system was so good, we were surrounded by nice sounds.The seats were comfortable. Marcelo explained a lot of things. He even had his wife phone in and we saw the blutooth at work. I never wanted to get back in my old car. And we didn't have to!..We were convinced this car was for us..We traded in the old one with Jeremy's expertise, all finances fell in place. Everything was made easy for us. So 2 hrs later we drove home in our new Kia Soul.Have been enjoying "the ride" ever since. Marcelo was very patient and pleasant, so was Jeremy.We have never had such a good "car buying" experience..thanks..Martin and Betti More

After shopping five other dealers, we returned to purchase at Kia. The Rondo was just more exciting than the other cars, with loads of features, advanced technology toys and a smooth ride. Marcelo purchase at Kia. The Rondo was just more exciting than the other cars, with loads of features, advanced technology toys and a smooth ride. Marcelo was gracious, friendly and knowledgeable in helping us understand about the many features. He helped us into the right car for our lifestyle and made the transition smooth. He was very conscientious about every detail and made sure we were taken care of, even when we had to wait for finance manager. More

Second purchase of a new Kia, quick and easy not painful at all,I got the vehicle I really wanted, great interest rate, finance manager was knowledgable and efficient, the car sales person (Rachel Roy) w at all,I got the vehicle I really wanted, great interest rate, finance manager was knowledgable and efficient, the car sales person (Rachel Roy) was a charm. Over all my visit to the dealership was really good. More

Katherine went above and beyond for me. When my parents bag was stolen while over seas (contents included passports, wallets and car keys), she helped me get the information I needed to have new keys cut f bag was stolen while over seas (contents included passports, wallets and car keys), she helped me get the information I needed to have new keys cut for their car. I couldn't have asked for better service, and had all the information I needed very quickly. HUGE thank you to Katherine!! More

These two people were fantastic with, and for, me. Everybody else in the dealership made sure as they passed by me they said hello and had something to nice to say. I never for one minute felt I shou Everybody else in the dealership made sure as they passed by me they said hello and had something to nice to say. I never for one minute felt I shouldnt be there, and appreciated their courteous and friendly manner throughout the day and a half I was there in their hands. I want to thank them both, again, for looking after me. More

I was thoroughly impressed with the service I received while I was dealing with the staff at this dealership. The salesman, Marcello, was very friendly and knowledgeable. He was easy to talk to and I didn while I was dealing with the staff at this dealership. The salesman, Marcello, was very friendly and knowledgeable. He was easy to talk to and I didn't feel the least bit pressured by him. He took my husband and I out for a fantastic test drive, so we could both get a really good feel for how the car handled in all types of situations. I would certainly recommend this dealership and specifically Marcello to anyone who is looking to purchase a vehicle. More

Jeremy Allen made my car buying experience stress-free and oh, so friendly. This dealership stands heads and shoulders above others I have dealt with in the past. You walk in the door and feel like you've and oh, so friendly. This dealership stands heads and shoulders above others I have dealt with in the past. You walk in the door and feel like you've won the lottery! (Oh, and thanks Dave Bare for picking me up at the Gabriola ferry terminal). I highly recommend all of the team at Harris KIA, but especially Jeremy who epitomizes enthusiasm and professionalism. Thanks so much - I love my new car! More

We found Rachel and Roy to be very friendly, and We found Rachel and Roy to be very friendly, and customer-focused. Their product knowledge was excellent, and they explained everything very well. We found Rachel and Roy to be very friendly, and customer-focused. Their product knowledge was excellent, and they explained everything very well. The experience was a very good one, and we would be more than happy to work with Rachel and Roy again in the future. More

I went into the dealership looking for a car that would have a payment that would work with my budget. They went out of their way to find something that would work for me. The whole process was smooth and have a payment that would work with my budget. They went out of their way to find something that would work for me. The whole process was smooth and easy and took the stress out of the car buying experience. Every staff member we came across was friendly and accommodating. The dealership was equipped with everything needed to entertain my child while going through the necessary procedures of the sales. Definitely top of the line service all around. More

1) I knew the car I wanted - But could not find specific car locally. 2) A friend suggested Rachel Roy at Harris Kia in Nanaimo - I was impressed immediately. 3) She answered all phone questions car locally. 2) A friend suggested Rachel Roy at Harris Kia in Nanaimo - I was impressed immediately. 3) She answered all phone questions - knowledgable, supportive, and encouraging. She had the car in stock; ensured a no-pressure test drive; competitive pricing, and additional rebates. Meeting Rachel Roy in person was even better - she provided the excellent service, support and sales advice I anticipated on the phone. She was very knowledgable, professional, direct, and forthcoming of all aspects of the vehicle, and possible financing options...Teamed with Financial Services Manager - Jeremy Allen, Rachel ensured I had the utmost attention. 4) I phoned, test-drove, purchased, and drove my KIA home the same day, a happy and satisfied customer. More