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Great West Chrysler Jeep Dodge
Edmonton, AB
1,910 Reviews
Great West Chrysler is proud to be at your service for all of your automotive needs for over 25 years in Alberta. Our group of premier dealers in Edmonton welcomes you to our new, interactive website.
Whether you’re in the market for an exceptional new vehicle or top-quality used vehicle, we have expertise, selection and convenience of our eight locations that simply cannot be matched in the province. Here online you can view detailed specifications of each model, schedule a test drive, have us send you a price quote personalized to your stated preferences, and get pre-approved for credit for maximum convenience. Use our handy vehicle comparison tool to help you decide which new or used vehicle is best for your needs.
You can also learn more about our top-rated service departments, where our experienced technicians can take care of all your maintenance and repair and detailing needs, you can even schedule your next service visit directly online. We feature a well-stocked parts and accessories department including our own store, from which you can order needed components online as well.
The benefits of coming to Great West Chrysler don’t end there either! We invite you to read up on the best warranty packages in the industry, available only from our group of dealers, and to check out the manufacturer’s promotions as well as our own exclusive special offers. At any time, our team of dedicated and friendly professionals is on hand to answer all your questions and comments.
Great West Chrysler is a committed member of our community and is active in charity work in Edmonton and the surrounding area, we are known for our outstanding efforts with The Stollery Children’s Hospital raising over 1.5 Million - learn all of that and more right here!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,910 reviews
November 20, 2018
Amazing service This has to be the best dealership I have dealt with. Drove over an hour to do business here. Aaron our salesman was super friendly patient and helpf This has to be the best dealership I have dealt with. Drove over an hour to do business here. Aaron our salesman was super friendly patient and helpful with all questions. Highly recommend him and this dealership any day. Sal in finance was super helpful with all the final questions and going over the paper work. Took his time with us and never felt rushed. Even got our new license plate delivered right to the dealership. Thanks again Great west Chrysler More
by Justink
Employees Worked With
Sal, Aaron Hutton
Helpful November 18, 2018
Lack of Follow up After several recalls (one for the tail gate latch being replaced) on our 2017 Ram 1500, we had an issue with our tail gate letting go twice while dri After several recalls (one for the tail gate latch being replaced) on our 2017 Ram 1500, we had an issue with our tail gate letting go twice while driving and damaging our vehicle. When we brought it in to the service department to have it assessed, the service manager told us he thought a blunt object had fallen on the vehicle from above. We were pretty offended at his comment, basically telling us he thought we had lied about how the damage occurred. We had arranged to see him a second time, but the service manager was not available at the pick up time we had arranged. We sent an email to Aaron Hutton at the dealership, who we had been in contact with and had helped coordinate the meeting, with no response. We then reached out to Chris Lakusta, the GM, also via email, again with no response. After that we had another recall for our 2011 Caravan and brought both to the Grove Dodge dealership where the service manager there (we did not get his name) took the time to meet with us, look at our vehicle and explain the situation, as he saw it, with courtesy and respect. He offered the name of a body shop that could help us repair the damage at a fair price. We appreciated his help and second opinion. Extremely surprised at Great West's poor customer service after being treated very well at the time of purchase with Imi in sales. More
by Daniel
Employees Worked With
service manager, Chris Lakusta, Aaron Hutton
November 17, 2018
Efficient and accommodating After being in an accident i went to this dealership after finding the same SUV as my previous on their website. They were very helpful and gave me gr After being in an accident i went to this dealership after finding the same SUV as my previous on their website. They were very helpful and gave me great service from the beginning. I live 5 hours away and we dealt with most things over the phone, and when i got to edmonton everything was ready for me and i was out of there in no time. Overall a very easy and great experience! Thank you Zach, Lyle, and Jim! More
by Fordescape
Employees Worked With
Jim White, Lyle Bessette, Zachary Yachimec
November 16, 2018
Best ever buying experience This was our best ever buying experience to date and we have used many different dealers. Our sales associate was by far the most personable we have This was our best ever buying experience to date and we have used many different dealers. Our sales associate was by far the most personable we have ever used. He took the time to find us exactly what we wanted. Thank you so much Shawn Shute. More
by Stimpreny
Employees Worked With
Shawn Shute
November 15, 2018
Beyond customer expectations I could not believe that a sales person would go that far to help ancustomer, i got some stuff that i want to take from my old car that is not easy to I could not believe that a sales person would go that far to help ancustomer, i got some stuff that i want to take from my old car that is not easy to remove. Emil Yim said that he would help me to get it, to my surprise he even came early on the day i pick up my car just to finish what he promise to do for me. Great west chrysler should be proud to have Emil as a employee. More
by Audi99
Employees Worked With
Mike Huffman, Eric Prociuk, Emil Yim
November 15, 2018
Exceptional I have purchased my first new Ram and Great West has showed exceptional service right from the start. They listen to your concerns and react to everyo I have purchased my first new Ram and Great West has showed exceptional service right from the start. They listen to your concerns and react to everyone of them. Everything from the personal service I received from the GM Chris, Sales Manger Erik, Sales Personal Mike and Mike Huffman in Finance exceeded my expectations. More
by 2019 Dodge Ram
Employees Worked With
Chris Lakusta, Mike Jarzabek
November 15, 2018
Pleasure to deal with I’m a demanding customer from the UK and Andy and the team were very helpful. I knew I could deal with Andy from the moment I met him. I changed my mi I’m a demanding customer from the UK and Andy and the team were very helpful. I knew I could deal with Andy from the moment I met him. I changed my mind a lot but Andy persevered with me and I’m really pleased with my new truck. Special thanks to Chris, Warren, Shawn and Zach also. Thank you all. Fully recommend. More
by KP
Employees Worked With
Other Employees :
Shawn M, Chris Lakusta, Warren Evans, Andy Savoury, Zachary Yachimec
November 14, 2018
Excellent customer service representatives EVERYONE WAS EXTREMELY HELPFUL AS SOON AS I ENTERED THE BUILDING. SERVICE WAS IMMEDIATE AND VERY EFFICIENT. VERY FRIENDLY AND WELCOMING . I WOULD RE EVERYONE WAS EXTREMELY HELPFUL AS SOON AS I ENTERED THE BUILDING. SERVICE WAS IMMEDIATE AND VERY EFFICIENT. VERY FRIENDLY AND WELCOMING . I WOULD RECOMMEND FOR SURE. More
by DLO11
Employees Worked With
November 13, 2018
easy and painless Andy made our buying experience easy and painless we were made to feel comfortable and no pressure or problems. I would definitely recommend this deal Andy made our buying experience easy and painless we were made to feel comfortable and no pressure or problems. I would definitely recommend this dealership to my friends and family. More
by Welco1999
Employees Worked With
Andy Savoury, Mike Huffman, CJ Chamberlain
November 13, 2018
2018 Jeep Wrangler Unlimited Sahara I received exemplary service from both Aaron & Zach. Trade in value for my vehicle was outstanding & entire sales experience was a positive one. Aaro I received exemplary service from both Aaron & Zach. Trade in value for my vehicle was outstanding & entire sales experience was a positive one. Aaron in my opinion, is a very down to earth person who treated me with the utmost of respect. I would recommend anyone I know to go speak to him if they are looking to purchase a vehicle. More
by jpcroteau
Employees Worked With
Zachary Yachimec, Aaron Hutton
