Great West Chrysler Jeep Dodge

Incompetent sales people focused on just making a sale Came to greatwest to purchase a mini van for my elderly mother .. first impression of Lyle was arrogant, was more concerned about asking us when we Came to greatwest to purchase a mini van for my elderly mother .. first impression of Lyle was arrogant, was more concerned about asking us when we wanted to take delivery of the van rather than discussing financial aspects of the deal . I felt rushed . Once agreement on price was done we made a deal that the vehicle be cleaned and a remote start be installed before it was to be delivered to my mother's home . The next day Lyle shows up with the van at my mother's home and informs her that they were unable install the remote start and that she would have to reschedule another time to bring it in to have it done . ( I don't understand why he would deliver a vehicle that was not completed ) Then he informs her that she must drive him back to the dealer ( which was never discussed) it would have been simpler for my mother to just go to the dealer in the first place to take delivery. Instead Lyle used up her fuel to come to my mother's home and then drive back to the dealer to drop him off , and then having my mother had to drive back home . Such a waste of time and fuel . Now my mother is having the inconvenience of taking the day off work to bring the van back to the dealer to have the remote start installed . At the end of this Lyle was sure to provide a stupid coffee mug and key chains to my mother . ( What a stupid move to give a false sense of happiness about the deal ) Seems to me like Lyle was too eager to complete the sale and chaulk up another sold unit for himself rather than handle the situation smart and fairly , and not to mention professionally. Very disappointed. Will definitely NOT recommend this dealer to anyone More

Good buying experience I just bought a used car from Great West Chrysler it had a couple of issues at the time of purchase one of which was a quite expensive repair I would I just bought a used car from Great West Chrysler it had a couple of issues at the time of purchase one of which was a quite expensive repair I would not have noticed untill a while down the road had the salesman Andy not pointed it out. I am from out of town they took the car in immediately repaired it a no expense to me, they also supplied a second key fob with out being asked again not cheap if I had to go buy one later. I would do business with this dealership again. Mike More

Right truck, right price I popped by one Sunday afternoon in search of a specific truck for a specific purpose. We wanted one to tow our travel trailer. Andy was very helpful I popped by one Sunday afternoon in search of a specific truck for a specific purpose. We wanted one to tow our travel trailer. Andy was very helpful in helping me find the right truck for the job. It had all what we needed, no more no less - and the price was great. Everyone was very pleasant to deal with. I wouldn't hesitate to recommend this dealership. More

Eden made buying a jeep so easy! My boyfriend and I recent bought a JEEP from Great West Chrysler. Eden made the process so easy. She was so pleasant to deal with not pushy at all! Sh My boyfriend and I recent bought a JEEP from Great West Chrysler. Eden made the process so easy. She was so pleasant to deal with not pushy at all! She was easy to chat with and would work around your schedule texting/emailing/calling. I would highly recommend going to Great West Chrysler and especially going to chat to Eden. More

Sales experience I have bought several vehicles from Great West Chrysler.They have always treated me with respect and have always performed very professionally.My favo I have bought several vehicles from Great West Chrysler.They have always treated me with respect and have always performed very professionally.My favorite part is working with Eden Donahue my sakes lady.She is absolutely the best in my opinion.She has always gone beyond my expectations and always got me into the vehicles I wanted.She is a jem and is a roll model for all people in sales. I have always been s fan of Chrysler products and will always promote them.Now Eden can also sell other brands as she sold me a Ford Mustang GT 350 which I adore..Eden will always make you feel not pressured at all during the sale process.She has always arranged service visits and has shown a huge interest in her customers and there needs.One time she amazed me and I was stuck for a ride to work and back while my new 2018 Ram Sport was getting a oil change.I was talking with her and she said she would drive me there and then picked me up after work wow is that service I say, yes it it is .All in all Eden and Great West Chrysler has always out performed my expectations.Kerp up the good work Eden and thanks. More

got exactly what I wanted. bought a truck few years ago from lyle. so thought I'd give him a shot again. I was looking at alot of trucks but found one at great west that had the bought a truck few years ago from lyle. so thought I'd give him a shot again. I was looking at alot of trucks but found one at great west that had the whole package. lyle was more than accommodating coming in at a moments notice. he really did work for me and got me a great deal. couldn't be happier with my desion More

Truck of my dreams I/we have been looking for another vehicle for quite sometime. I/we noticed the 2017 Green Dodge Ram Sport immediately. I called and was referred to W I/we have been looking for another vehicle for quite sometime. I/we noticed the 2017 Green Dodge Ram Sport immediately. I called and was referred to Whitroy, who gave me the information I asked for, and offered us to come in and take it for a test drive. We also took a Durango for a drive, but the truck was the one. Whitroy answered all our questions, showed us the truck's options and was very helpful, friendly and courteous right from the beginning to the end of the sale. I never once felt pressured once, and the staff worked with us. I highly recommend this dealership. More

Excellent customer service Very friendly sales people. They gave us free very delicious lunch. Lyle crocodile was excellent with the kids too. Had a play area and little jeeps Very friendly sales people. They gave us free very delicious lunch. Lyle crocodile was excellent with the kids too. Had a play area and little jeeps to entertain the little ones while we waited for everything to get down. More

Buying Experience I was looking to replace my Nissan truck for a few years and Paul responded to my request the next day. He is very friendly, no pressure and has a goo I was looking to replace my Nissan truck for a few years and Paul responded to my request the next day. He is very friendly, no pressure and has a good attitude. I felt very comfortable dealing with him and Zack. I would say my overall experience with Great West was good. More