Gorrud's Auto Group
Milton, ON
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,213 reviews
Good experience Jason was pleasant to deal with, up front about small issues with the car, but it was priced accordingly. The car was ready when they said it would b Jason was pleasant to deal with, up front about small issues with the car, but it was priced accordingly. The car was ready when they said it would be. So far the car has no problems. More
Very good experience We were delighted with the experience at Gorruds. The sales staff was knowledgeable, services offered were complete and website up to date. We were pl We were delighted with the experience at Gorruds. The sales staff was knowledgeable, services offered were complete and website up to date. We were pleased by the Auto Rewards Program. More
Miles of Loyalty Our family has been dealing with Gorruds for approximately 15 years and will continue to do so for may years to come! We prefer to buy used and have Our family has been dealing with Gorruds for approximately 15 years and will continue to do so for may years to come! We prefer to buy used and have always found good quality vehicles at a reasonable price. What really impressed us at first was the genuine concern for getting us the right vehicle for us - no pushy sales AT ALL!!! No one is perfect but our experience is when there have been little hiccups Gorruds stands by their commitments and makes things right. My husband, son and father have all bought cars from Gorruds and I just recently bought my 4th used vehicle. Don’t worry – 4 cars aren’t that many over 15 years when you consider the first one went on to be my daughter-in-laws car when I bought a bigger model, and the 3rd was a replacement for the 2nd vehicle that wound up being written off after a serious accident. The car wasn’t ok…but we were! Thanks to Gorruds the weekend after the accident they had taken great care of me and had me in another high quality vehicle. But what makes our loyalty truly unique is that 10 years ago we moved away from the Milton area - far away - 7 hours away - to Northern Ontario and I still count on Gorruds. The last two cars I bought we completely finalized by internet and phone. I would only be comfortable making such a large purchase totally sight unseen with people I have complete trust and faith in. I would rather continue to deal with people who have never let me down 7 hours away than risk trusting someone I have never dealt with before. This past weekend I drove the 7 hours and picked up my new vehicle....ready and waiting....no surprises...and turned around and drove 7 hours back home the next day. I am delighted with my new purchase. Eric Hopkins is the product advisor that we have dealt with over all these years. He is warm, friendly, and conscientious and could teach the course on delivering excellent customer service. In many ways he feels like part of our family. I would highly recommend you give Eric a call with any of your vehicle needs! I know you will become a member of the Gorruds family for years and years to come. More
Purchase of 2011 Chevy Cruze Jennifer was very friendly & helpful as was the rest of their staff. The process was quick & painless. That was my 3rd purchase from Gorrud's and I'm Jennifer was very friendly & helpful as was the rest of their staff. The process was quick & painless. That was my 3rd purchase from Gorrud's and I'm sure I'll be back. More
Fantastic caring customer service My Husband and I purchased a toyota corolla from Gorrud's and had a wonderful experience! We had our toddler with us which makes these Purchases diffi My Husband and I purchased a toyota corolla from Gorrud's and had a wonderful experience! We had our toddler with us which makes these Purchases difficult however Scott was extremely patient and accomidating to our family! Thank you!! More
Best dealership! friendly, honest & excellent service Great service overall. The Salespeople go above and beyond without being pushy. I'm very happy with the experience and excited to be in my new vehicle Great service overall. The Salespeople go above and beyond without being pushy. I'm very happy with the experience and excited to be in my new vehicle from Gorruds. More
Great buying experience at Gorrud's I recently bought a 2014 Ford Fusion SE with AWD, 16,000 km from Gorrud's. I did a detailed price point review of similar vehicles for sale in the GT I recently bought a 2014 Ford Fusion SE with AWD, 16,000 km from Gorrud's. I did a detailed price point review of similar vehicles for sale in the GTA. The price they offered was one of the lowest I saw. Their policy of listing their "Best Price Available" takes the stress out of buying a car. Why go somewhere else and try to negotiate "back and forth" a deal, when Gurrud's offers the best deal they can. I saved about $10,000 by buying 1 year old instead of new. Trade in was valued at a very fair rate. My Salesman Scott, and Sales manager Danny made the whole process very simple. Worth the drive from Burlington. More
Very Happy !!!! I am very happy with my purchase from Gorrud Auto in Milton. I found the vehicle on autotrader.ca and travelled from Aurora for a test drive. I have I am very happy with my purchase from Gorrud Auto in Milton. I found the vehicle on autotrader.ca and travelled from Aurora for a test drive. I have never seen a dealership so busy with customers at every single desk. My sales rep, Ryan Saturno, was courteous and knowledgeable. I believe Ryan and Danny went above and beyond with superior attention to address AND resolve my concerns. I will definitely recommend Ryan and Gorrud's Auto to everyone I know looking to buy a new-to-you vehicle. More
No Pressure Sales Jason was friendly and courteous to deal with. He put no pressure on us, told us all the facts and allowed us time to think about the deal. We would Jason was friendly and courteous to deal with. He put no pressure on us, told us all the facts and allowed us time to think about the deal. We would definitely recommend him, and this dealership to anyone. This is the second time we have dealt with Jason and the same great service continues......keep up the great work ! More
Honest and Straight Up Experience I am not in the habit of writing reviews on behalf of merchants with whom I have had dealings but feel compelled by the satisfying experience in deali I am not in the habit of writing reviews on behalf of merchants with whom I have had dealings but feel compelled by the satisfying experience in dealing with Gorrud's and their people during the recent purchase of our 2014 Ford Edge. In responding to an AutoTrader ad I received an immediate email reply. The salesman Steve Walker was totally upfront in revealing the full history of the vehicle that we purchased. The limited warranty provided a further level of comfort in the purchasing a used car. At every level in dealing with this dealership I felt they appreciated and respected me as a customer which is something we don't often find today. From the first warm and inviting call with receptionist Joan to my final dealings with their Financial Services Manager Mary Lynn Freeman they made me feel like my business mattered. More