"Kia Car Service"
I was very happy indeed with my recent car service. The early appointment was great as it meant there was no disruption to my regular working day, the time frame I was given was spot on & I could notice the difference the service made as I was driving home. I look forward to future services.
"Customer centric, supportive throughout ."
I returned to Gorruds for my third vehicle. Purchased one in 2001, and one two years ago, and had excellent service from the day I picked them up. Service throughout the years has always been top notch and always left me feeling validated as a consumer. In the Spring when my daughter needed a vehicle there was no question where we would go. Reg helped find the perfect Camry for her with a lot of patience and information. I just purchased a Rav4 and David was extremely patient, understanding and helpful researching a lot to answer my questions and help me find the vehicle that would fit my needs. Always a relaxed time with many test drives and hours comparing vehicles available. Always greeted with smile, and left with a laugh thanks to Susan!
Over the past two years dealing with the service team , Karen, Rob, Mallory and Reg has always been great from accomodating times, informative about repairs, resolving issues quickly and showing concern and kindness during the shuttles. Excellent support from Larry (operations manager) over a manufacturing concern, demonstrating integrity and loyalty in customer care.
I have and will continue to recommend this great place to anyone I know looking for a vehicle.
Thanks Gorrud's Team !
"Best Auto Sales and Service Experience"
One of the best auto purchases and service experience I've ever had. Bought a 2015 Nissan Rogue a couple of weeks ago and was very impressed with the experience from the minute we walked in and until the day we got the keys to our car. Ziggy was our sales person and we cannot recommend him enough. Very helpful, professional, friendly, and just an all around pleasure to work with. If you're in the market for a car, go straight to Gorrud's and ask for Ziggy. You won't be disappointed. We also got to interact with the service department since there were couple of items to be checked after we got the car. Dave, the service manager, was unbelievably helpful, cordial, professional, and paid great attention to what we needed done. Can't say enough good things about Gorrud's. Thank you for the great experience all around. We will definitely be back.
- My new XLT
Friendly and honest from start to finish. I've been to 10+ other dealership and this was the best experience ever. Definately recommending your business. Thank you all
After a relatively thorough on line search of available used vehicles, Gorrud's was my first and last stop to find the vehicle I was looking to purchase. It was my first time at Gorrud's and I met professional and friendly agents in every capacity. . An added bonus that I was not aware of was their Awards program, which I no doubt will use.. .
"Patient & Non Pushy Service"
I had already purchased my first car, and my husbands car from Gorrud's about 5 years previously, We had a sales person named Dominic Zubowicz. He was very friendly and patient with us. I did not feel that he was pushing us into a sale, instead showing us vehicles and letting us know about all the features that came with each so that we could make a decision that suited us best- I appreciated this no stress approach. We had saved up our auto rewards- which is a great program they offer- and I was able to get $1400 off the price of my purchase. I checked the price I payed for the vehicle against other used car dealerships for similar vehicles and was happy to see that the price was on par or better than that of other dealerships. It is a no Haggle dealership and this is because they offer fair prices from the start. Since it is winter, I called the service center before I picked up my vehicle and Karen was able to get me a fantastic deal on new winter tires and rims, and had everything installed on my car and ready to go for me when I got there. I am pretty confident when I say that I will probably be purchasing our fourth car from here as well when we are ready. Thank you Gorrud's!
"Great customer service"
Sales person was attentive and concerned with meeting my car needs. John went over and above. Service was amazing, they met all my concerns and looked after my vehicle.
"After Sales Service of cars"
Always make it a point to try this service garage first before going to others unless it is a warranty or recall repair.
Both Karen and Mallory had been taking care of all my 3 cars' service/maintenance needs since 2013. Karen also helped me with recall repair with dealer when I need help.
"4th purchase at Gorruds!"
Great experience, great staff and service. Jason and Chris, thank you for taking the time in getting us the vehicle and price point we were interested in.
"Thanks for the great vehicle!"
I was recommended by a friend to see what Gorrud's had to offer. I will have to say dealing with Ziggy for the test drives and Peter and Moiz for financing, the process was as smooth as can be. The vehicle was as clean as a used vehicle can get and I couldn't ask for better.
During the first few weeks, I had found an issue with the Sedona. The next day I was asked to bring it in. The following day, presto! All better!
I rated PRICE a four star for the simple fact I was unaware of all the add-on items that could be added to the vehicle price. Regardless of that, in the end, I agreed and I have a vehicle I am proud of.
Thanks again to the Sales and Service team for this experience!