"Great Customer Service! "
I was just visiting the dealership looking at the inventory, where I met John. Very professional and friendly customer service approach. It was a no pressure, no stress environment. Financing process was also not stress free. I’m extremely happy with my purchase! Thank you.
"Excellent customer service/sales "
- Chuck Clark
John Girgis was very knowledge, attentive and personable during the entire purchase and delivery of my new Cadillac.
As always, sales manager Danny was there to give me peace of mind that I was choosing the right vehicle.
This is the third vehicle within the last year that our household has purchased from Gorruds, and know for a fact that we chose the right place.
"Prospective Car Purchase"
The service,knowledge and curtesy of this dealer and salesman David Palozzi was very impressive in every way.
The service awards points and rebates around town are a nice incentive anytime.
The inspections and warranties go far beyond everyone else.
They also have a large inventory of quality vehicles at competitive prices.
Also good service department.
I would recommend to all family and friends.Actually friends have bought vehicles here in the past and referred Gorrud's to me.
"Best Auto Sales and Service Experience"
One of the best auto purchases and service experience I've ever had. Bought a 2015 Nissan Rogue a couple of weeks ago and was very impressed with the experience from the minute we walked in and until the day we got the keys to our car. Ziggy was our sales person and we cannot recommend him enough. Very helpful, professional, friendly, and just an all around pleasure to work with. If you're in the market for a car, go straight to Gorrud's and ask for Ziggy. You won't be disappointed. We also got to interact with the service department since there were couple of items to be checked after we got the car. Dave, the service manager, was unbelievably helpful, cordial, professional, and paid great attention to what we needed done. Can't say enough good things about Gorrud's. Thank you for the great experience all around. We will definitely be back.
This is my second vehicle that I have bought . The service I got both times is amazing . They are all so very helpful, answering all my questions , an concerns . Taking the vehicle's out to test drive them to find the one for me. I highly recommend Gorrud's , consumer service is the best I've have seen . Worth the drive from London .
"Great Customer Experience"
We came to Gorruds based on recommendations throughout my workplace. Our salesman, John, was always accommodating and patient after letting us vent about a prior bad experience at another dealership in Mississauga. He took the time to walk us through the processes as it was my first financing car purchase, and him and his manager Danny addressed all our concerns. I would say the service department was a little unprofessional in a sense of they checked my coolant for leaks as it was a concern for me, but when we went to confirm the admin at the front desk seemed flustered. I would recommend this dealership. Reception for sales was always welcoming as well as other staff we passed by. I feel that the finance representative could use a bit more people pleasing skills, he seemed pretty pushy and frustrated us a little bit.
"Excellent service delivery "
For a fantastic customer service experience and transparent business dealings think GORRUD’S AUTO!👌I got a reasonable price for my vehicle; I am thrilled with the purchase.
"Car purchase. "
Everyone we met at the dealership was very friendly, professional and helpful. No pressure to buy. Our sales advisor was David Palozzi and would rate him as excellent. I do not see his name listed below so could not select him from the group shown.
Other Employees Tagged:
, David Palozzi - excellent
"STAY AWAY! DO NOT BUY ANY CAR FROM HERE"
Poor services, they are trying to fool people and their cars have problems. Lack of professionalism, don't buy anything from here! Took advantage of a good honest customer!! Bought two cars and had problems with both of them...very disappointing!
Thank you guys for making my first time purchasing a car so easy, comfortable and affordable. You guys took the time out to really understand what I was looking for and kept me informed through the entire process. Dominic was so informative and helpful, in addition to that his enthusiasm, energy and client centred approach made this whole experience even better. The rest of staff were very approachable and friendly. I would definitely recommend this dealership to anyone!
Other Employees Tagged: