Georgetown Kia

I had my very first experience with a Kia dealer on Feb 22 and and again for delivery of my 2011 Kia Optima on Feb 24. I would very highly recommend this dealership to anyone looking or even just thinking 22 and and again for delivery of my 2011 Kia Optima on Feb 24. I would very highly recommend this dealership to anyone looking or even just thinking of their next auto. The gentleman I dealt with, Nick Chopra, I really can't say enough or even express in words how comfortable, happy and satisfied he made me feel. The process was so smooth, fast and professional I feel like making weekly hello visits. Excellent job Nick, I think I've made a friend and will highly recommend you. You made me a proud owner of a Kia product that I absolutely love. Cheers. Sterling and Colleen Peach Brampton ON More

Great dealer to work with. Steve Kruzic my rep was very thorough in his follow up and support all the way thru the purchase process. The hand off to management for final financials was also very smooth. Th thorough in his follow up and support all the way thru the purchase process. The hand off to management for final financials was also very smooth. They're very fair and friendly to deal with. Would buy from them again! More

My husband and I are now expecting our second child and decided that it would be in our best interest to upgrade to a more spacious vehicle. Purchasing a new vehicle is always slightly stressful but Jay el decided that it would be in our best interest to upgrade to a more spacious vehicle. Purchasing a new vehicle is always slightly stressful but Jay eliminated that for us. He's very easy going and didn't exhibit pressure tactics of which we were soo used to in the past. Jay is very knowledgeable in the industry, which shortened the often lengthy process. Jay, my husband and I would like to thank you for helping to make our experience a pleasurable one. All the best, Nadia and Marco More

Shopping for a new car is one of the hardest things to do....for me anyway.......who to trust.......pricing, do I really need a new car.....all sorts of things go through your mind. Steve Kruzic at Kia do....for me anyway.......who to trust.......pricing, do I really need a new car.....all sorts of things go through your mind. Steve Kruzic at Kia Georgetown was truly amazing and put my reservations to rest, he listened to my concerns, did not pressure me in any way, gave me the facts about the Kia Sorrento and I trusted him completely. I made the right choice..........LOVE my car! The Staff at Kia Georgetown are friendly, knowledgeable and willing to work with you. Steve and Tony remember me when I walk in and that's always appreciated. Thank you Kia Georgetown! Pam & Rand More

This past weekend I spent 3-4 hours negotiating and finalizing a deal for a 2012 Soul with Michael Corcoran and the assistant manager Ken Shappert. Right from the initial phone call to the dealership i finalizing a deal for a 2012 Soul with Michael Corcoran and the assistant manager Ken Shappert. Right from the initial phone call to the dealership in the morning, I have to say everyone was excellent to deal with. Mike was great and worked hard to get me the car/deal I wanted, a 2u Soul in Denim Blue with a manual transmission. If you’re looking for a Soul the 2u manual comes with a bunch of features, alloy wheels, roof rails, etc., for the same price as the 1.6L automatic without these. I was quite disappointed however, when late on Monday I was informed they couldn’t locate the car that was available on the system Saturday afternoon. Apparently there is a worldwide shortage of the 2u manual models and it would take up to 2 months if I actually wanted to order one. There were however quite a number of automatics in various colours available. But this would add around $2000 to the sale! I wasn’t too happy about this. I don’t blame them necessarily but I don’t recall Mike or Ken mentioning that this type of scenario could happen, where there are lag times with the technology and the vehicle wouldn’t be available one business day later! At least I would have had a heads up. In any case, on Tuesday after a number of phone calls with Ken, I told him I wasn’t prepared to add $2000 to the deal. He repeatedly asked me what he could do for me, but I was fairly certain they weren’t going to give me the automatic for free. He said, no they couldn’t do that, but feeling bad about the situation, proceeded to offer me a fantastic deal on an automatic 2u Soul in Black Cherry. While it’s not the colour I had initially wanted, I have to say the black looks awesome. Yesterday I came in and closed the deal with Mike and once again experienced excellent customer service. I would have to say my overall experience has been a positive one and would recommend this dealer. Thanks guys! More

Even with my bad credit rating the guys at Georgetown KIA got me into the car i really wanted, also helped me get rid of my old vehicle, i can't really complaint about anything! got me into the car i really wanted, also helped me get rid of my old vehicle, i can't really complaint about anything! More

I found all the people I dealt with at the dealership to be very friendly, professional, very helpful and knowledgeable regarding the questions I needed answered. I would particularly like to say that the s be very friendly, professional, very helpful and knowledgeable regarding the questions I needed answered. I would particularly like to say that the sales person I dealt with ( Mr. Steve Kruzik ) was extremely professional in the way he dealt with me while purchasing a used vehicle from the dealership. All in all a perfect team and keep up the good work. Sincerely yours, Carl Kazanchi More

Steve is a very personable, friendly and experienced sales individual. He is not pushy and listens to what you want. It was a pleasure to have him as our salesman. He was extremely helpful and obtain sales individual. He is not pushy and listens to what you want. It was a pleasure to have him as our salesman. He was extremely helpful and obtain for us exactly what we were looking for. Overall our experience with Georgetown Kia was excellent. Keep up the amazing job Steve. We would definite recommend this dealership to anyone looking for a new or used vehicle. More

Steve was a pleasure to work with. He's friendly, helpful and knowledgeable about the inventory, and he was very upfront and honest when we negotiated the price of the vehicle. The service center is solid an and knowledgeable about the inventory, and he was very upfront and honest when we negotiated the price of the vehicle. The service center is solid and reliable as well. When I purchased the vehicle (2008 Kia Rondo) there was a slight shimmy in the steering wheel at 110 km/h. I brought the vehicle back, and they got me in first thing in the morning. They took care of the issue (at no cost) before lunch. No rattle now. I'd definitely work with these guys again. More

We recently purchased our second vehicle from this dealership in the past year. The sales service we received was excellent the first time around - so excellent in fact that we did not hesitate to go dealership in the past year. The sales service we received was excellent the first time around - so excellent in fact that we did not hesitate to go back again when we were looking to replace our second vehicle. I must say that the sales service the second time was equally fantastic. This sales team is friendly and approachable - they treated us with care, consideration and respect. They made us feel at home and welcome each time our family walked through the door and continue to do so when we visit the dealership. I would not hesitate recommending this dealership and this sales team to anyone looking for a new car. Michael C. works hard for his clients and is committed to customer service excellence as is the GM - Tony G. Thanks guys for your continued dedication to us as valued clients. We would happily return to this dealership again in the future for this sales service. Your Service Department needs help and is lagging behind on that high level of service and I expect better from them than I have experienced so far...but that should not take away from the Sales team's abilities. Keep up the good work G'town Kia! More