Georgetown Kia

Second purchase in a year I recently purchased a second vehicle from this dealership within the last year... I didn't even visit another dealer. I reviewed their inventory an I recently purchased a second vehicle from this dealership within the last year... I didn't even visit another dealer. I reviewed their inventory and found they had a vehicle that matched my needs sitting on their lot. One phone call to Artiom (who sold me my last vehicle) and the ball was rolling. The sale was completed efficiently and I was on my way... very happy with my new wheels. Now, here's the thing... It's easy to keep customers happy when everything goes well. This new truck has quite a few years on it and as older vehicles tend to do sometimes, something went wrong very shortly after I purchased it. It was not a safety issue or anything that would have been apparent to the dealer... it only could have been identified by driving the vehicle for an extended length of time... so I do not harbour any complaints or dissatisfaction about the defect. Where this dealership shines... under the leadership of Mr. Cameron Ernst, is how they handled the situation. That's where the test of a good dealer lies... and the reason that I bought from them a second time with confidence. Without question or hesitation, they rented me a replacement vehicle and completed the repair to my truck. Art in service was professional and organized, and communicated with me every step of the way. Before long I was on my way again. I was already a happy customer. Now I am a loyal one. It really is worth the drive to Georgetown!! I will be seeing Artiom again when I'm ready for my next vehicle... maybe a Rio, like the car they hooked me up with while my car was in the shop... it was a fun ride! More

Very Helpful Just wanted to say thank you to Joe for helping me decide on my "new to me" Honda (Civic). I appreciate the great savings very much! Just wanted to say thank you to Joe for helping me decide on my "new to me" Honda (Civic). I appreciate the great savings very much! More

Excellent and compassionate service We needed to purchase a new car in order to pass my 2007 Rondo on to a family member. We received excellent service, a good trade-in on our 1999 Satur We needed to purchase a new car in order to pass my 2007 Rondo on to a family member. We received excellent service, a good trade-in on our 1999 Saturn, consideration for our two young grandchildren who were with us through the four hours we spent in test driving, weighing pros and cons and negotiating. We are thrilled with our new 2014 Rondo. WHen we discovered on returnning home that there was a small dent in the running board that was only visible at a distance, it was dealt with promptly and at no expense to us. This is the secpnd new car we have bought at Georgetown Kia. We have serviced our 2007 at the dealership consistently and we feel we have always been treated fairly. We would like to commend Brian Penner for his forthright manner. There was no pressure put on us to buy and we were given plenty of time and space to make our decision. More

Exceptional Came to the Superstore for an off brand warranty issue. The Service Manager, Art, reviewed a prior estimate for work done, found several errors and w Came to the Superstore for an off brand warranty issue. The Service Manager, Art, reviewed a prior estimate for work done, found several errors and was able to address all my needs in a cost effective and timely manner. I will be back again given the quality of service. More

Honest Salesperson Wanted to thank Brian Penner of Georgetown Kia for his professionalism and honesty why dropping by the dealership to possibly upgrade my vehicle. It Wanted to thank Brian Penner of Georgetown Kia for his professionalism and honesty why dropping by the dealership to possibly upgrade my vehicle. It was a pleasure speaking with someone who was up front and wasn't looking for a quick sale either. Thanks for the great service. More

A Service Manager who cares I travel past another Kia dealership to get to Georgetown Kia because I'm increasingly more comfortable with each visit knowing that Enzo is there to I travel past another Kia dealership to get to Georgetown Kia because I'm increasingly more comfortable with each visit knowing that Enzo is there to make sure I'm happy when I leave. He takes the time to explain my options and even looks for solutions to concerns I have about protecting my vehicle. For as long as I am taken care of the way I am, I will continue to go to Georgetown Kia for all service requirements related to my Kia. More

First Time Buyer After being turned down for financing from several other dealers, I got in Contact with Mike (Rebelo) and within a few hours I was approved for financ After being turned down for financing from several other dealers, I got in Contact with Mike (Rebelo) and within a few hours I was approved for financing and had a deatailed conversation as to what the plan is to improve my credit. They were all really nice and cooperative and within 6 days I was driving away with my first car. More

all went well with no surprises. this is my fourth KIA and as always , things went well and no surprises and i like that.i always liked the style KIA comes out with and is fun to driv this is my fourth KIA and as always , things went well and no surprises and i like that.i always liked the style KIA comes out with and is fun to drive too. More

Personalized service I scheduled a test drive with Ken, he set everything up and even arranged for Adam to make a personal video for the car I was interested in. When I a I scheduled a test drive with Ken, he set everything up and even arranged for Adam to make a personal video for the car I was interested in. When I arrived, the car was out front waiting for me. I took it for a test drive and Adam was able to point out all of the many features of the car. When we returned, I explained to Adam that it was not exactly what I wanted. Adam and Sean then gave me a good evaluation on my present car and were very helpful in answering all of my questions. Although I didn't buy a car, everyone made me feel very comfortable and I was treated very well. More