Finch Hyundai

Great friendly service! I had never driven or owned a Hyundai prior and before my accident my son had purchased his first car from Jihad and when I met him I was pleased with I had never driven or owned a Hyundai prior and before my accident my son had purchased his first car from Jihad and when I met him I was pleased with how accommodating and nice he was,, so after I picked up my loner car I thought I will go see Jihad at Finch and as soon as I drove in he was right there,, always smiling and just a nice guy,, right away I saw th car I wanted and he worked with me and making this happen as there was a waiting period thru the insurance company,, he made everything run smoothly,, not to mention my Elantra coupe is awesome 😊 More

Super Fantastic Service Went to Finch Hyundai and was very lucky yo meet the perfect salesperson. Tom knew exactly which vehicle would fit my needs perfectly. After brief neg Went to Finch Hyundai and was very lucky yo meet the perfect salesperson. Tom knew exactly which vehicle would fit my needs perfectly. After brief negotiating we agreed on a price that worked for my budget. I will recommend Tom to all my friends and family. His an asset to the dealership. More

They installed a faulty wiper and blamed me In December, I brought my car in for an oil change, put on my winter tires and get my wipers changed. After I left, I noticed a mark where the bottom In December, I brought my car in for an oil change, put on my winter tires and get my wipers changed. After I left, I noticed a mark where the bottom of the wiper was. In the spring, I was getting gas and my son wanted to clean my windows. He complained that he could not get the mark off. This was when I discovered that the wire on the wiper etched my windshield. This happened after my spring oil change where nothing was said to me. I phoned the dealership and spoke to the service attendant. This person told me that the best they could do was offer me a new wiper blade, since it was still under warranty. I asked to speak to the manager and was given her voicemail. I left a message to explain that I was not happy with the wiper exchange. I felt it was the responsibility of the dealership to fix my windshield. I never got a return phone call. I filled out the Hyundai Canada service questionnaire and heard nothing. Today, I decided to go into the dealership and hoped to get some satisfaction. I was told that I had waited too long and something must have hit the wiper to cause the damage to the wiper. I was told that I should have changed my wiper blades every six months. When I was in for my spring appointment, the service manager was too busy to talk to me. I was never asked about my wipers. I left today and vowed that I would never buy another Hyundai or bring my car into the dealership for regular maintenance. I left feeling that I was attacked. I was told a tree could of caused this. My own thoughts are if I metal support wire could bend, then my windshield should be cracked. I did not buy the line. I feel this dealership is all talk but no action. They say that they want customer happiness and satisfaction. I believe that this is just a line of BS. More

Excellent experience with knowledgeable and friendly staff. Jihad Chams was excellent. He listened carefully to my vehicle needs and wants. He then offered expert guidance and suggestions as I made my choice. V Jihad Chams was excellent. He listened carefully to my vehicle needs and wants. He then offered expert guidance and suggestions as I made my choice. Very professional and not pushy. Thank you More

A good car for a new car It was great to have been helped that day. I came in to look at a car and was placed into the car that I bought. There was no pushiness and I know I c It was great to have been helped that day. I came in to look at a car and was placed into the car that I bought. There was no pushiness and I know I came away with a great car. Thanks Steven. More

Worse service department I took my car in for the third time with the same noise , coming from the front of the car . Not even a call so I called because they haven’t called I took my car in for the third time with the same noise , coming from the front of the car . Not even a call so I called because they haven’t called me and they are closed . No call no car and now can’t get to work. The worse customer service ever. More