Erinwood Ford

Great guy! I purchased an F-150 from Ali. He was very patient with me, explained everything and worked hard to get me the best deal. He delievered my car when he I purchased an F-150 from Ali. He was very patient with me, explained everything and worked hard to get me the best deal. He delievered my car when he said he would. He's a straight shooter who wants the best for his clients. I'd highly recommend Ali to anybody interested in purchasing a Ford. Everybody at erinwood was outstanding in customer service. Thanks again!!! More

Bait and switch Ford had great incentives on 2015 Mustang. Last day of the incentives I negotiated a price and was about to buy the car. All of a sudden there was $ Ford had great incentives on 2015 Mustang. Last day of the incentives I negotiated a price and was about to buy the car. All of a sudden there was $750 increase in the cost. A discount they said I would get no longer applied, admin fee of $125 and locking wheel lugs $125 even though these were clearly included with the car as per the sticker. Talked with a manager and he just sent me back to talk with the salesman. The "it's only an extra $5 a month" didn't work on me. These are the old tactics that i thought dealerships had gotten away from. More

Exceptional. My third car leased from them. Graham Townsend and all the staff (including service) are excellent. Nothing but very positive experiences from da My third car leased from them. Graham Townsend and all the staff (including service) are excellent. Nothing but very positive experiences from day one. Exceptional dealership. More

Relaxing There were lots of trucks to see with options I was interested in. Mark encouraged me to look at anything I wanted and take as much time as I wanted. There were lots of trucks to see with options I was interested in. Mark encouraged me to look at anything I wanted and take as much time as I wanted. Mark spent his time with me and made sure that I was totally satisfied with what I had purchased and what I paid. This was my second purchase from Mark and my third purchase from Erinwood, well done Mark all my friends will no who you are when its there turn to buy a Ford. More

Took the fear out of buying a new car I have been putting of buying a new car as I hate going to car dealerships. I have gone to several different dealerships over the past few months but I have been putting of buying a new car as I hate going to car dealerships. I have gone to several different dealerships over the past few months but always left feeling I was not really taken seriously and my questions were not answered. I heard an add for Erinwood Ford and decide to take the 45 minute drive to see if they lived up to their promises. I dealt with Martin Menzies and he was excellent he answered our questions and made the whole experience must less painful. Adam dealt with the financial and paperwork side and that was easy. More

Great customer service as usual I'd like to recognize Doug Keen He is an exceptional sales man. This is my 7th vehicle purchased through Doug and the service and salesmanship just k I'd like to recognize Doug Keen He is an exceptional sales man. This is my 7th vehicle purchased through Doug and the service and salesmanship just keeps getting better. He is always considerate of my budget and needs. Great guy, keep up the great work Doug and the entire team at Erinwood Ford! More

outstanding salesman Doug is an outstanding salesman . He always goes above and beyond to help you out. Doug always has time for questions. He is an asset to Erinwood Fo Doug is an outstanding salesman . He always goes above and beyond to help you out. Doug always has time for questions. He is an asset to Erinwood Ford. Keep up the great work. More

Ask for Doug!!! We are the Ford family thanks to Doug; and proud of it too! :) We have bought/leased four vehicles from him in the past 3 years and couldn't be happie We are the Ford family thanks to Doug; and proud of it too! :) We have bought/leased four vehicles from him in the past 3 years and couldn't be happier with his recommendations. Doug has always provided us with excellent and dedicated service. Doug is patient, listens to his clients needs and comes through every single time. If you are looking for a professional, friendly and honest car dealer than Doug is your man! More

Great experience Thoughtful, dedicated and extremely helpful employees. From start to finish they made the process simple and I could not be happier with my new ford f Thoughtful, dedicated and extremely helpful employees. From start to finish they made the process simple and I could not be happier with my new ford focus! More

Good Experience! Bought a new 2016 F150. Was about to buy from my local dealer but they were not willing to budge on the price. So I went on dealer rater and saw that Bought a new 2016 F150. Was about to buy from my local dealer but they were not willing to budge on the price. So I went on dealer rater and saw that Erinwood had a top rating. I knew what I wanted and what I was willing to pay (knowledgable buyer having done my homework) and so called the dealer. I spoke with Jack on the phone and he said he had a vehicle that I wanted in the lot with some extras but a bit more than my price range. I decided to make the 70km trek to visit Jack. The truck on the lot was nice, we took it for a test drive as well. But even with back-and-forth, it was more than my budget. So we looked at a factory order - and then with some more back-and-forth, agreed on a price that was in the range I was willing to accept. So 3 hours well spent. And a day later, the local dealer called me and when I told them I got the truck in the range I wanted, they were shocked. Picking up the car - we met with Robyn in the Finance dept. She was excellent - very "on top" of everything, explained what I was signing and why, and pretty clear, transparent and efficient. So all-in-all a good experience. I knew what I was looking for, did my homework and was prepared with what price I was willing to pay. A pretty quick transaction as we just had to do some minor negotiation. More